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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371553
Report Date: 02/05/2025
Date Signed: 02/05/2025 03:46:16 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/05/2024 and conducted by Evaluator Archibaldo Silva
COMPLAINT CONTROL NUMBER: 06-CC-20241105092514
FACILITY NAME:CREATIVE LITTLE RASCALSFACILITY NUMBER:
304371553
ADMINISTRATOR:BROWN, SILENNAFACILITY TYPE:
850
ADDRESS:1515 WEST WHITTIER BLVD.TELEPHONE:
(951) 905-4338
CITY:LA HABRASTATE: CAZIP CODE:
90631
CAPACITY:30CENSUS: 5DATE:
02/05/2025
UNANNOUNCEDTIME BEGAN:
03:05 PM
MET WITH:Director Suaa YounisTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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(1) Staff left an infant unattended inside the daycare
(2) Staff did not ensure day care children didn't have access to hazardous chemicals
(3) Staff are smoking on the premises
INVESTIGATION FINDINGS:
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Page 1 of 4
On 2/5/2025 Licensing Program Analyst (LPA) A. Silva and Malek conducted an unannounced complaint investigation inspection. This is a continuation of the investigation initiated on 11/13/2024. Upon arrival, the LPA met with Director Suaa Younis and facility representative Maria Morris and informed them of the purpose of the visit. A review of the Facility Personnel Report Summary shows all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or an exemption clearance. The census at the time of the visit was 5 children.

The Department received a complaint on 11/5/2024 alleging the following: Staff left a daycare child unattended, staff did not ensure daycare children didn't have access to hazardous chemicals, and staff smoked on the premises. The reporting party (RP) stated the following: a child was left in a car seat unattended. Bleach and glass cleaner substances were left on a bookcase and on a desk reachable to children, S2 smokes right outside the playground and vapes inside the center.

Continued on page 2


Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Archibaldo SilvaTELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 8
Control Number 06-CC-20241105092514
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CREATIVE LITTLE RASCALS
FACILITY NUMBER: 304371553
VISIT DATE: 02/05/2025
NARRATIVE
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Page 2 of 4
On 11/14/24, the LPA attempted to interview two children. The children did not qualify for an interview. The rest of the children were not interviewed due to young age. LPA interviewed 4 staff members, 1 adult, and 4 parent.

Allegation: Staff left an infant unattended inside the daycare

On 11/13/2024 and on 11/18/24, the LPA interviewed facility staff. Staff #1 (S1) denied the allegation and said, “There was no kid left in the car.” In a follow-up interview, S1 acknowledged that an infant is transported from outside the facility by a driver who was not identified to a Family Child Care Home (FCCH) operated by Adult #1 (A1).” According to S1 C3 is dropped off with the driver and not at the center. When asked about the allegation, S4 stated, “I didn’t see a child in the car. I saw the little Child #3 (C3) in the car seat in the front in the center in the office area. C3 wasn’t supposed to be there, I didn’t like C3 being locked in the car seat, so I spoke up and S1 didn’t like it.” S4 explained that the facility doesn’t care for infants, but the child is dropped off and then transported to a FCCH. S5 disclosed that an infant was dropped off at the facility multiple times and left in the car seat” inside the child care center. S5 added that Parent #2 (P2) voiced concerns about the infant being left unattended in a car seat, so S5 “began to remove the child from the car seat.” According S4 and S5 staff, C3 was not a daycare child but was present inside the child care center while waiting for a driver to transport C3 to a FCCH.

On 11/14/24, the LPA interviewed A1. A1 corroborated that infant C3 is transported from the child care center to A1’s FCCH in city of Fullerton. When asked about the allegation, A1 said, “Yeah, C3 is not old enough to be at the preschool so I have a transportation woman who picks C3 up in front of the preschool.” A1 added that S5 took the child to Fullerton once, last minute, because the driver called off.

On 12/18/2024, the LPA called four parents for an interview. The parents were not reached or did not reply to the Department’s request for an interview.

Continued on page 3
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Archibaldo SilvaTELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 8
Control Number 06-CC-20241105092514
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CREATIVE LITTLE RASCALS
FACILITY NUMBER: 304371553
VISIT DATE: 02/05/2025
NARRATIVE
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Page 3 of 4
On 12/18/24, during a confidential interview, the interviewee disclosed they heard from an eyewitness that “an infant was left in the car seat and the child’s parent had walked away.” According to the interviewee, the eyewitness thought the infant was left unattended while the staff were in the back and two or three other children were in the daycare classroom.

On 11/14/24, during a follow-up visit at the facility, the LPA observed Parent #1 (P1) dropping off children at the daycare. P1 had two children and one infant, C3 in a car seat. P1 placed the car seat with C3 on the floor. The LPA asked, “Is this your third child who goes to A1's daycare? P1 said yes. The LPA asked who takes C3 to the FCCH. P1 said they have a driver, The LPA asked where C3 waited to be transported. P1 said here, referring to Creative Little Rascals. S2 interjected "they just left" referring to the driver. P1 walked out with C3 in the car seat.

Allegation: Staff did not ensure daycare children didn't have access to hazardous chemicals.

On 11/17/2024 and on 11/18/24, the LPA interviewed facility staff. During the interview, S1 stated that the hazardous chemicals “are not out in the open” and “the chemicals have been stored on the top” of a bookcase. S4 stated they saw Windex, a Clorox can, and a vinegar bottle in the daycare area on the toy shelves at a height that some children could “easily reach.” S4 added medicine was left on the same shelves or stored in the refrigerator on a shelf within children’s reach. S5 said the staff “left the ammonia on the floor” accessible to children and added, “they also left medication in the daycare area and A1 observed that and A1 told them to remove the medication.” A1 stated A1 did not recall during the interview.

On 12/18/2024, the LPA called four parents for an interview. The parents were not reached or did not reply to the Department’s request for an interview.

Allegation: Staff smoked on the premises.

Continued on page 4
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Archibaldo SilvaTELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 8
Control Number 06-CC-20241105092514
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CREATIVE LITTLE RASCALS
FACILITY NUMBER: 304371553
VISIT DATE: 02/05/2025
NARRATIVE
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Page 4 of 4
On 11/13/2024 and on 11/18/24, the LPA interviewed facility staff. When asked about the allegation, S1 stated, “Yes, S2 smokes. S2 is friends with some guys who work at the pizza place. S2 walks over there and smokes there. S2 never smokes in the building or the children’s area." During the interview with S4, S4 disclosed that smoking was a constant thing S2 did in the car outside the building. S4 added, “S5 and I used to pick up cigarette butts before the kids went to play in the playground. S5 stated, they observed S2 using electronic cigarette in the child care center while playing video games and S1 was not present. S5 disclosed that they felt afraid to speak up about the vaping inside the facility. S5 added, "S2 had like a square that you press a button and smoke. S2 would leave them in the daycare accessible to the children."

Based on the interviews conducted and the LPA’s observations, the preponderance of evidence standard has been met, therefore the above allegations that staff left a daycare child unattended, staff did not ensure daycare children didn't have access to hazardous chemicals, and staff smoked on the premises are found to be SUBSTANTIATED. A substantiated finding means that the complaint is substantiated, and the allegations are valid. California Code of Regulations, Title 22, Division 12, 101161 (a) Limitations on Capacity, 101238 (g) Buildings and Grounds and 101231(a) Smoking Prohibition are being cited on the LIC9099D. Please refer to attached LIC9099D for documentation of deficiencies.

An exit interview was conducted with Maria Morris. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above.

End of report.
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Archibaldo SilvaTELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 8
Control Number 06-CC-20241105092514
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CREATIVE LITTLE RASCALS
FACILITY NUMBER: 304371553
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/05/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
02/10/2025
Section Cited
CCR
101231(a)
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101231 Smoking Prohibition. (a) Smoking is prohibited on the premises of a child care center as specified in Health and Safety Code Section 1596.795(b).

This requirement is not met as evidenced by:
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The director agreed to send a statement of acknowledgement of 101231 Smoking Prohibition regulation.
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Based on interview statements, 2 out of 4 teachers stated S2 was vaping inside the child care center. This poses a potential risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Archibaldo SilvaTELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/05/2024 and conducted by Evaluator Archibaldo Silva
COMPLAINT CONTROL NUMBER: 06-CC-20241105092514

FACILITY NAME:CREATIVE LITTLE RASCALSFACILITY NUMBER:
304371553
ADMINISTRATOR:BROWN, SILENNAFACILITY TYPE:
850
ADDRESS:1515 WEST WHITTIER BLVD.TELEPHONE:
(951) 905-4338
CITY:LA HABRASTATE: CAZIP CODE:
90631
CAPACITY:30CENSUS: 4DATE:
02/05/2025
UNANNOUNCEDTIME BEGAN:
03:05 PM
MET WITH:DirectorTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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2
3
4
5
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7
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9
 Staff did not allow a daycare child's parent access to all designated care areas.
INVESTIGATION FINDINGS:
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Page 1 of 2
On 2/5/2025 Licensing Program Analyst (LPA) A. Silva and LPA Malek conducted an unannounced complaint investigation inspection. This is a continuation of the investigation initiated on 11/13/2024. Upon arrival, the LPA met with Director Suaa Younis and facility representative Maria Morris and informed them of the purpose of the visit. A review of the Facility Personnel Report Summary shows all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or an exemption clearance. The census at the time of the visit was 5 children.

The Department received a complaint on 11/5/2024 alleging the following: Staff did not allow a daycare child's parent access to all designated care areas. The reporting party (RP) stated that parents are not allowed in the back where the bathroom and eating area are located.
Continued on page 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Archibaldo SilvaTELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 6 of 8
Control Number 06-CC-20241105092514
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CREATIVE LITTLE RASCALS
FACILITY NUMBER: 304371553
VISIT DATE: 02/05/2025
NARRATIVE
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Page 2 of 2
On 11/14/24, the LPA attempted to interview two children. The children did not qualify for an interview. The rest of the children were not interviewed.

Allegation: Staff did not allow a daycare child's parent access to all designated care areas.
On 11/13/2024 and on 11/18/24, the LPA interviewed facility staff. S1 denied the allegation was true and stated that parents can inspect but they can’t stay in the facility playing with the children. S4 stated that they heard about a parent who was denied access to the bathroom but S4 did not witness the event. S5 stated that they never knew about a parent being denied access to the facility and added, “I was supposed to receive children and not communicate with the parents.”

On 12/18/2024, the LPA called four parents for an interview. The parents were not reached or did not reply to the Department’s request for an interview.

Based on the interviews conducted and records review, the preponderance of evidence standard has not been met. Although the allegation that parents are not allowed in the back where the bathroom and eating area are located may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted with Director Suaa Yonis and Maria Morris. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above.


End of report
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Archibaldo SilvaTELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
LIC9099 (FAS) - (06/04)
Page: 7 of 8
Control Number 06-CC-20241105092514
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CREATIVE LITTLE RASCALS
FACILITY NUMBER: 304371553
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/05/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
02/10/2025
Section Cited
CCR
101116(a)
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101161 Limitations on Capacity. (a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.

This requirement is not met as evidenced by:
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The director agreed to send a statement acknowledging CCR section 101161 Limitations of Capacity regulation.
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Based on interview statements, the licensee failed to adhere to the licensing terms when daycare staff were allowed to care for an unenrolled infant. The license was granted for preschool children ages 2 to 6. This poses a potential risk to children in care.
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Request Denied
Type B
02/10/2025
Section Cited
CCR
101238(g)
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101238 Buildings and Grounds. (g) Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to children shall be stored where inaccessible to children.

This requirement is not met as evidenced by:
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The director agreed to send a statement of acknoledgment of CCR 101238 Buildings and Grounds regulation.
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Based on interview statements, the licensee left chemicals in the daycare area accessible to children in care. This poses an immediate risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Archibaldo SilvaTELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2025
LIC9099 (FAS) - (06/04)
Page: 8 of 8