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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371590
Report Date: 10/02/2023
Date Signed: 10/02/2023 11:20:21 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2023 and conducted by Evaluator Patricia Duron
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20230727094516
FACILITY NAME:DISCOVERY MONTESSORIFACILITY NUMBER:
304371590
ADMINISTRATOR:SCHOLFIELD, SHIRLEYFACILITY TYPE:
850
ADDRESS:25692 CROWN VALLEY PKWY BLDG JTELEPHONE:
(949) 218-2644
CITY:LADERA RANCHSTATE: CAZIP CODE:
92694
CAPACITY:136CENSUS: 67DATE:
10/02/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Shirley Schofield, Director TIME COMPLETED:
11:35 AM
ALLEGATION(S):
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Staff are commingling day care children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings. LPA met with Director, Shirley Scholfield. Census was taken. The overall census observed was 12 staff and 67 children. A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 7/27/23 a complaint was filed with the Licensing office. Reporting Party (RP) stating staff are commingling day care children in care. RP stated they also have 1 year olds in the same class as the older children during those early and late hours.
During the course of investigation, LPA interviewed 6 staff members, 3 children and 3 parents, and reviewed records.

Page 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia DuronTELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 06-CC-20230727094516
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: DISCOVERY MONTESSORI
FACILITY NUMBER: 304371590
VISIT DATE: 10/02/2023
NARRATIVE
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LPA interviewed 6 staff. 4 out of 6 staff stated preschool children and toddlers are in the same classroom in the morning. S2 stated at 7:50am we clean up, and the toddlers clean up and go to their toddler play area. S3 stated at 8:00 am we go outside and we separate into their separate playgrounds. S6 stated the toddlers are combined with preschoolers in the morning, but then we separate at 8am, and they go into their separate yard.

LPA Duron interviewed 3 parents. All interviewed parents stated they did not have any concern with facility.

Based on LPA’s interviews, observations and reviewing records, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1 Section 101161 Limitations on Capacity (a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. Please refer to attached 9099D for documentation of deficiencies.

This requirement is met as evidence by: Based on LPA’s interviews that staff are commingling day care children in care, which poses a potential health risk to the children in care.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided with a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department.



The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.



Page 2 of 2. End of Report.
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia DuronTELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 06-CC-20230727094516
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DISCOVERY MONTESSORI
FACILITY NUMBER: 304371590
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/02/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/20/2023
Section Cited
CCR
101161
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101161 Limitations on Capacity (a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.

This requirement is not met as evidence by:
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Director stated as of 7/27/23 preschool classroom and toddler classroom have not commingled. Director will re-submit her request for a waiver for preschool children and toddler children to combine in the morning from from 7am to 8 am.
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Based on LPA’s interviews, 4 out of 6 staff stated preschool children and toddlers are in the same classroom in the morning. S2 stated at 7:50am we clean up, and the toddlers clean up and go to their toddler play area. S3 stated at 8:00 am we go outside and we separate into their separate playgrounds. S6 stated the toddlers are combined with preschoolers in the morning, but then we separate at 8am, and they go into their separate yard. This action poses an potential risk to the health and safety to the child in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia DuronTELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2023 and conducted by Evaluator Patricia Duron
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20230727094516

FACILITY NAME:DISCOVERY MONTESSORIFACILITY NUMBER:
304371590
ADMINISTRATOR:SCHOLFIELD, SHIRLEYFACILITY TYPE:
850
ADDRESS:25692 CROWN VALLEY PKWY BLDG JTELEPHONE:
(949) 218-2644
CITY:LADERA RANCHSTATE: CAZIP CODE:
92694
CAPACITY:136CENSUS: 67DATE:
10/02/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Shirley Schofield, Director TIME COMPLETED:
11:35 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not adequately safeguard the facility premises
INVESTIGATION FINDINGS:
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3
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13
Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings. LPA met with director,Shirley Schofield . Census was taken. The overall census observed was 12 staff and 67 children. A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 7/27/23 a complaint was filed with the Licensing office, Reporting Party (RP) stated the following: Staff do not adequately safeguard the facility premises. In the early mornings, when dropping off the kids, they do not have an employee at the front desk and there are no staff there to check IDs.

Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia DuronTELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 06-CC-20230727094516
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: DISCOVERY MONTESSORI
FACILITY NUMBER: 304371590
VISIT DATE: 10/02/2023
NARRATIVE
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During the course of investigation, LPA interviewed licensee, staff, 3 parents, 3 children and reviewed records.

During the initial inspection dated 7/31/23, LPA observed front entrance with a security code located on the side of the door. The director stated each parent is assigned an individual code to unlock front door to enter the building. Director stated, there is always someone at the front desk, unless there is an injury or an emergency. If the director had to step away, it is briefly. The door is always closed and locked throughout the day.

During the course of the investigation, LPA interviewed 6 staff. 6 out of 6 staff stated there is always someone at the front desk. 6 out of 6 staff stated each parent and staff have their own assigned code to enter the front entrance. 6 out of 6 staff stated the facility front door is always closed and locked.
LPA Duron contacted and interviewed three parents by phone. All interviewed parents stated they did not have any concern with facility.

Based on the information gathered from LPAs’ interviews, observation, and reviewing records, there is insufficient evidence to corroborate the allegations of staff do not adequately safeguard the facility premises. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur in the day care facility, therefore the allegations are UNSUBSTANTIATED.
An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department.

The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.

Page 2 of 2. End of Report.

SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia DuronTELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5