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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371652
Report Date: 11/20/2024
Date Signed: 11/22/2024 12:13:21 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2024 and conducted by Evaluator Giselle Lucero
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20241007145224
FACILITY NAME:TRF ST. PETERFACILITY NUMBER:
304371652
ADMINISTRATOR:BROPHY, CLARISSAFACILITY TYPE:
850
ADDRESS:1510 NORTH PARTONTELEPHONE:
(310) 420-1025
CITY:SANTA ANASTATE: CAZIP CODE:
92706
CAPACITY:29CENSUS: 14DATE:
11/20/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Director Jennifer AreolaTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Facility is operating out of ratio.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Giselle Lucero conducted an unannounced complaint inspection to deliver the findings for the above allegation. This is a continuation of the investigation initiated on 10/11/2024. Upon arrival LPA met with Director Jennifer Arreola. Director guided LPA on a walkthrough of the facility. At 10 AM LPA observed a total of 14 preschool children with 4 staff.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 10/07/2024 alleging facility is operating out of ratio. Reporting party (RP) reported the facility has been out of ratio of 1 teacher with 18 children.

(continue to page 2)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20241007145224
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: TRF ST. PETER
FACILITY NUMBER: 304371652
VISIT DATE: 11/20/2024
NARRATIVE
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**This is an amended report**
(page 2)
LPA unable to interview the RP for further information due to contact information not being provided.

During the investigation LPA Lucero interviewed 5 staff, 4 parents, obtained documents, and reviewed the facility roster.

During staff interviews, 3 out of 5 staff members disclosed the facility has been out of ratio. No other staff made disclosures.

LPA attempted to interview 7 parents, however only 4 parents were available for interview. Parents interviewed expressed no concerns.

Based on LPA’s interviews conducted with staff, it has been determined the facility has operated out of ratio. Therefore, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations, Title 22, 101216.3(c)(1)(C) Teacher-Child Ratio is being cited on the attached LIC 9099D.

LPA Giselle Lucero informed Director Jennifer Arreola, that this report dated 11/20/2024, documents 1 Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA Giselle Lucero informed Director Jennifer Arreola, to provide a copy of this licensing report dated 11/20/2024 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the Director Jennifer Arreola. A notice of site visit was given and must remain posted for 30 days.

Appeal Rights were explained. The Director was provided a copy of appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.

End of report.

SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20241007145224
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: TRF ST. PETER
FACILITY NUMBER: 304371652
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/20/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/25/2024
Section Cited
CCR
101216.3(c)(1)(C)
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101216.3 Teacher-Child Ratio (c) Child development programs funded by the California Department of Education and operating under Title 5...(1) Section 18290 of Title 5 of the California Code of Regulations provides:(C) Preschool (36 months to enrollment in kindergarten) ....
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Director stated she will send LPA a letter of their plan to ensure staying within child ratio. Director will send declarations to LPA by POC due date.
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1:8 adult-child ratio, 1:24 teacher-child ratio. This requirement is not met as evidenced by: Based on staff interviews, 3 out of 5 staff disclosed the facility has operated out of ratio. This is an immediate risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Judy Hanson
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3