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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371695
Report Date: 05/28/2025
Date Signed: 05/28/2025 03:50:07 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2025 and conducted by Evaluator Mahnaz Malek
COMPLAINT CONTROL NUMBER: 06-CC-20250515150558
FACILITY NAME:OAK VIEW PRESCHOOLFACILITY NUMBER:
304371695
ADMINISTRATOR:LUISA TANZILFACILITY TYPE:
860
ADDRESS:17241 OAK LANETELEPHONE:
(714) 842-4459
CITY:HUNTINGTON BEACHSTATE: CAZIP CODE:
92647
CAPACITY:48CENSUS: 25DATE:
05/28/2025
UNANNOUNCEDTIME BEGAN:
02:35 PM
MET WITH:Site SupervisorTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Child wandered away from the facility due to lack of supervision
INVESTIGATION FINDINGS:
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Page 1 of 4
Licensing Program Analyst (LPA) Mahnaz (Nancy) Malek conducted a follow up investigation regarding the above allegation. This is a follow-up for the visit conducted on 5/15/2025. LPA met with Early Learning Supervisor, Luisa Tanzil and, Coordinator of Early Learning Program, Elaine Burney. There was a total of 14 preschool children with 3 staff in K1, and 11 preschool children with 3 staff in K2 classrooms.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions. (The staff are exempted from the above requirement because they are employed by Ocean View School District.

Reporting Party (RP) reported on May 15, 2025, at approximately 10:30 AM, a 3-year-old child (C1) was found unsupervised in the parking lot of the childcare facility during a parent event. At the time, no staff members were accompanying the child.
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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 06-CC-20250515150558
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: OAK VIEW PRESCHOOL
FACILITY NUMBER: 304371695
VISIT DATE: 05/28/2025
NARRATIVE
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The Licensing Program Analyst (LPA) conducted a comprehensive investigation which included interviews with 11 staff members employed at the facility, interviews with two adults (A1 and A2) who found the child in the school open parking lot, contact with ten randomly selected parents; two responded but did not provide information relevant to the allegation, review of external video surveillance footage from the facility’s parking lot area on the date and time in question, and attempted interview with the child (C1), which was unsuccessful due to the child’s young age not being qualified.

Staffs’ interviews summarize the following:
S1 stated they opened the classroom door at 10:30 AM to allow parents to enter and remained at the door signing parents in. S1 did not notice when C1 exited the classroom. S1 mentioned that two other staff members (S2 and S3) were present in the classroom with the children. After signing a few parents in, S1 switched positions with S2. Approximately one to one-and-a-half minutes later, S1 observed C1 outside the classroom accompanied by A1 and A2. S1 believes C1 exited the classroom during the time S1 and S2 switched spot.



S2 confirmed they were inside the classroom with children when S1 opened the door for parents at 10:30 am. After a few minutes, S2 took over S1’s position at the door. Shortly afterward, S2 saw A1 and A2 returning C1 to the classroom. S2 did not witness C1 exiting the classroom but noted that a podium used for parent sign-in might have allowed C1 to crawl underneath and leave unnoticed.

S3 stated they were also present in the classroom when the door was opened at 10:30 AM. S3 observed the switch in position between S1 and S2 and saw A1 and A2 bring C1 back into the classroom. S3 had previously seen C1 inside the classroom but did not observe C1 leaving. The remaining staff interviewed did not have firsthand knowledge of the incident but confirmed that a staff member is consistently stationed at the door during drop-off and pick-up times.

The LPA interviewed A1 and A2 who found the child in the school parking lot.

A1 reported walking toward the sidewalk near the classroom and seeing C1 alone, appearing confused and standing behind a parked car in a designated parking area. No staff members were observed, only unknown
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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 06-CC-20250515150558
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: OAK VIEW PRESCHOOL
FACILITY NUMBER: 304371695
VISIT DATE: 05/28/2025
NARRATIVE
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Page 3 of 4

adults.

A2 stated they were approaching the classroom when they noticed C1 standing alone in a parking spot. A2 then directed A1's attention to the child.



LPA also obtained video footage recording outside the school for the above-mentioned date and time. The video footage has been recorded on 5/15/2025 at 10:28 am for approximately 7 minutes to show the recorded incident. On the 3:17 time of the video, LPA observed C1 walking on the ramp entering the school parking lot, sitting on the curb by a parked car. C1 walks again towards behind a parked car at the first parking spot close to the classroom when A1 and A2 noticed C1 at 4:57 of the video. The classroom door was not in the parameter of the video footage. The video recording has the availability of showing the entrance and parking spots in the school parking lot. Therefore, there is no specific time to show exactly when C1 got out. However, it is estimated C1 was left unattended for a couple of minutes without staff being noticed.

The external video footage from May 15, 2024, starting at 10:28 AM and lasting approximately seven minutes, captured the incident. At the 3:17 mark, C1 is seen walking up a ramp into the parking lot area and sitting on a curb near a parked car. At 4:57 mark, C1 moves behind a car in the first parking spot near the classroom, where A1 and A2 then appear and interact with the child. The external video footage does not include the classroom door to show the exact moment C1 exited the classroom, but it indicates that C1 was unsupervised in the parking lot for approximately 60 feet away from the classroom for a couple of minutes.

Based on the interviews with 11 staff members (3 of whom had firsthand knowledge), statements from witnesses A1 and A2,, contact with 10 parents (2 of whom responded with no relevant information), review of documentation and surveillance video footage, it was determined the preponderance of evidence standard has been met, the allegation of “Child wandered away from the facility due to lack of supervision”, is found to be SUBSTANTIATED. Please refer to 9099D next page for the details of citation issued. California Title 22 Regulations Section 101229(a)(1)- Responsibility for Providing Care and Supervision is cited on 9099D next page.
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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 06-CC-20250515150558
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: OAK VIEW PRESCHOOL
FACILITY NUMBER: 304371695
VISIT DATE: 05/28/2025
NARRATIVE
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The licensee, Luisa Tanzil was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Notice of Site Visit must be posted on or adjacent to the door. Failure to post will result in Civil Penalties of $100.00. LPA Malek informed the licensee, Louisa Tanzil that this report dated 5/28/2025 documents type A citation shall be posted for 30 consecutive days as there is immediate risks to the health, safety, or personal rights of children in care.

Also, LPA Malek informed the licensee, Luisa Tanzil to provide a copy of this licensing report dated 5/28/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

The licensee, Luisa Tanzil, was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. The exit interview was conducted with licensee, Louisa Tanzil.

End of report.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 06-CC-20250515150558
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: OAK VIEW PRESCHOOL
FACILITY NUMBER: 304371695
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/28/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/29/2025
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision- No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. The above requirement was not met as
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The licensee agreed to review the importance of supervision of children at all times, and reviewing/updating the procedure of children’s dropping off and pick up time with staff.
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evidenced by staff not noticing a 3-year-old child exiting the classroom to the parking lot, being left unattended for approximately 60 feet away from the classroom for a couple of minutes until found by A1, and A2 in the parking lot. This is an immediate risk to the health and safety of children in care.

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 Licensee, Luisa Tanzil will send a statement with staff’s signatures acknowledging the above licensing requirement to LPA by the due date of 5/29/2025.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Mahnaz Malek
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5