304371710-9-3-2026-06-CC-TNGN-DXYPLF-20260916112441

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371710
Report Date: 09/03/2026
Date Signed: 09/03/2026 04:09:28 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/29/2026 and conducted by Evaluator Kathy Trinh

COMPLAINT CONTROL NUMBER: 06-CC-20260629092419

FACILITY NAME:	DANA POINT MONTESSORI		FACILITY NUMBER:	304371710
ADMINISTRATOR:	LEE, TEDRA		FACILITY TYPE:	860
ADDRESS:	33501 DEL OBISPO STREET		TELEPHONE:	(949) 443-4213
CITY:	DANA POINT	STATE: CA	ZIP CODE:	92629
CAPACITY:	43	CENSUS: 17	DATE:	09/03/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Facility Representative, Megha Vashi		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Unqualified staff are providing care and supervision.

INVESTIGATION FINDINGS:

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On 09/03/2026, Licensing Program Analyst (LPA), K. Trinh conducted an unannounced subsequent complaint inspection for the purpose of delivering findings for the complaint investigation initiated on 07/01/2026. Upon arrival, LPA met with Facility Representative, Megha Vashi and was led on a tour of the facility. LPA observed a total of 17 preschool children along with 2 staff.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

On 06/29/2026, the Orange County Regional Child Care Licensing Office received a complaint with the following allegation: Unqualified staff are providing care and supervision. (Continue to page 2)

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Kathy Trinh
LICENSING EVALUATOR SIGNATURE:	DATE: 09/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 06-CC-20260629092419

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DANA POINT MONTESSORI	FACILITY NUMBER: 304371710
	VISIT DATE: 09/03/2026

NARRATIVE

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(Page 2)
Reporting party (RP) stated that on several occasions during afternoon pick-up hours (approximately 3:30 p.m. to 4:30 p.m.), they observed Staff 5 (S5) and Staff 6 (S6) supervising approximately 20 to 22 children without additional staff present.

During investigation, LPA K. Trinh conducted interviews with staff, children, parents, conducted observations and obtained pertinent documents.

During observations conducted on 07/16/2026 at 4:30 p.m., LPA observed three staff members supervising twelve children on the playground while the owner was at the front desk. The staff-to-child ratio was in compliance.

During interviews, none of the staff provided information pertaining to the allegation that unqualified staff are providing care and supervision. Three out of five staff reported that S5 and S6 did not close during afternoon pick-up without additional staff present. The remaining two staff members stated that they were unaware whether S5 and S6 have ever closed during afternoon pick-up time without additional staff present.

Two staff members reported that the staff typically present during afternoon pick-up are Staff 1 (S1), Staff 2 (S2), and S6. Staff 3 (S3) added that they previously were assisting with afternoon pick-up in the preschool program alongside S2 and S6.

During record review, the staff timecards and children’s daily attendance did not indicate that S5 and S6 were alone supervising children without additional staff present. The staff timecards document the staff’s clock-in and clock-out times but do not identify the classroom each staff member worked in. LPA reviewed staff files and determined that S6 meets qualifications as a preschool teacher, and S5 is employed as an aide with no child development units.

LPA conducted parent interviews. The interviewed parents did not divulge any information pertaining to the allegation. LPA also conducted children’s interviews. The interviewed children did not divulge any information pertaining to the allegation.
(Continue to page 3)

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Kathy Trinh
LICENSING EVALUATOR SIGNATURE:	DATE: 09/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 06-CC-20260629092419

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DANA POINT MONTESSORI	FACILITY NUMBER: 304371710
	VISIT DATE: 09/03/2026

NARRATIVE

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(Page 3)
Based on LPA’s interviews conducted, and records reviewed, the preponderance evidence of the allegation: Unqualified staff are providing care and supervision has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

Appeal Rights were explained. The Licensee was provided with a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.

End of report.

SUPERVISORS NAME: Tina Nguyen
LICENSING EVALUATOR NAME: Kathy Trinh
LICENSING EVALUATOR SIGNATURE:	DATE: 09/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2026

LIC9099 (FAS) - (06/04)

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