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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304700144
Report Date: 01/15/2026
Date Signed: 01/15/2026 03:00:02 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/09/2025 and conducted by Evaluator Mila Quinto
COMPLAINT CONTROL NUMBER: 47-HC-20251209141209
FACILITY NAME:AMERICAN QUALITY CARE FOR THE ELDERLYFACILITY NUMBER:
304700144
ADMINISTRATOR:PAUL HINKLEYFACILITY TYPE:
300
ADDRESS:4050 KATELLA AVE. #208TELEPHONE:
(562) 430-2910
CITY:LOS ALAMITOSSTATE: ZIP CODE:
90720
CAPACITY:CENSUS: DATE:
01/15/2026
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:John Magat, DesigneeTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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HCO is working 1099 contractors.
INVESTIGATION FINDINGS:
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Home Care Services Branch, Enforcement Analyst (EA), Mila Quinto conducted an investigation visit to the HCO to deliver the complaint finding regarding the above allegation. EA met with designee, John Magat.

On 12/12/25, EA interviewed the designee. According to the designee, they currently have 6 active home care aids (HCAs). The designee disclosed short term HCAs are issued 1099s.
EA obtained records of HCAs from period April thru November 2025.

Based on EA’s interview with the designee and record review, the following violations are being cited in accordance with Health and Safety Code Health, Division 2, Chapter 13, Section 1796.42 (b). See HCS 809D.

A copy of this report and appeal rights was emailed to the designee, John Magat.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 47-HC-20251209141209
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME: AMERICAN QUALITY CARE FOR THE ELDERLY
FACILITY NUMBER: 304700144
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/15/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/22/2026
Section Cited
1796.42(b)
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1796.42 License Posting, Insurance, and Abuse Reporting(b) Maintain and abide by a valid workers’ compensation policy covering its affiliated home care aides.
This requirement is not met as evidenced by:
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The HCO will submit a written proof plan to indicate undestanting of the regulation and plan to ensure in compliance with licensing. The HCO will submit written proof to EA, Quinto by due date of 1/22/26 at mila.quinto@dss.ca.gov
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Based on interview and file review, some HCAs were receiving payments via 1099. This poses an immediathe safety risk to clients in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2