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Department of
SOCIAL SERVICES

Community Care Licensing


HOME CARE ORGANIZATION EVALUATION REPORT

Facility Number: 304700212
Report Date: 02/20/2026
Date Signed: 02/20/2026 10:39:46 AM


COMPREHENSIVE INSPECTION

Document Has Been Signed on 02/20/2026 10:39 AM - It Cannot Be Edited
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME:ALTOGEHTER HEALTHCARE AND REFERRAL AGENCYFACILITY NUMBER:
304700212
ADMINISTRATOR/
DIRECTOR:		AJOC, RAYMONDFACILITY TYPE:
300
ADDRESS:421 N BROOKHURST ST STE 232TELEPHONE:
(714) 956-1010
CITY:ANAHEIMSTATE: CAZIP CODE:
92801
CAPACITY: CENSUS: DATE:
02/20/2026
Required - 2 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:50 AM
MET WITH:Christie Kwon, DesigneeTIME VISIT/
INSPECTION COMPLETED:
11:00 AM
NARRATIVE
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Enforcement Analyst (EA), Mila Quinto, with the Home Care Services Branch (HCSB) conducted an on-site inspection for the purpose of a biennial inspection. The EA met with the designee, Christie Kwon. EA observed the posting of the license and operating business hours. Business operating hours are from 9:00am -5:00 pm, Monday and Friday.

During the inspection, the EA reviewed personnel records for licensee, Office Staff and Home Care Aides including fingerprint status', registry status', Tuberculosis (TB), and required training.

The Home Care Organization’s (HCO’s) business records were reviewed during the visit including the insurance requirements.

Based on the file review, EA informed the designee of the following violations observed and being cited in accordance with Health and Safety Code, 1796.43(a)(1) Employees, Volunteers, and Affiliated Home Care Aide Requirements and 1796.44 (c)Training Requirements. See HCS809D.



An exit interview was conducted, a copy of this report (HCS809), staff records review (HCS 859) and appeal rights were provided to the licensee representative, Christie Kwon via email.
NAME OF LICENSING PROGRAM ANALYST: Mila Quinto
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 02/20/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 02/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

HCS809 (FAS) - (06/04)
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Document Has Been Signed on 02/20/2026 10:39 AM - It Cannot Be Edited


Created By: Mila Quinto On 02/20/2026 at 10:07 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
Although this visit/inspection may have focused on the review of specific licensing requirements, the applicant/licensee must comply with all applicable requirements. The California Department of Social Services retains authority to issue citations or take disciplinary action for any deficiency.


FACILITY NAME: ALTOGEHTER HEALTHCARE AND REFERRAL AGENCY
FACILITY NUMBER: 304700212

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/20/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/27/2026
Section Cited
1796.43(a)(1)
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1796.43 Employees, Volunteers, and Affiliated Home Care Aide Requirements
(a) Home care organizations that employ affiliated home care aides shall ensure the affiliated home care aides are cleared on the home care aide registry before placing the individual in direct contact with clients. In addition, the home care organization shall do all of the following:
(1) Ensure any staff person, volunteer, or employee of a home care organization who has contact with clients, prospective clients, or confidential client information that may pose a risk to the clients’ health and safety has met the requirements of Sections 1796.23, 1796.24, 1796.25, 1796.26, and 1796.28 before there is contact with clients or prospective clients or access to confidential client information.
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This requirement is not met as evidenced by:
Based on file review, 3 office staff who have access to client's files, do not have criminal background clearances.
This poses an immediate health and safety risk to client's in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE: DATE: 02/20/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 02/20/2026
LIC809 (FAS) - (06/04)
Page: 2 of 3
Document Has Been Signed on 02/20/2026 10:39 AM - It Cannot Be Edited


Created By: Mila Quinto On 02/20/2026 at 10:13 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
Although this visit/inspection may have focused on the review of specific licensing requirements, the applicant/licensee must comply with all applicable requirements. The California Department of Social Services retains authority to issue citations or take disciplinary action for any deficiency.


FACILITY NAME: ALTOGEHTER HEALTHCARE AND REFERRAL AGENCY
FACILITY NUMBER: 304700212

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/20/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/27/2026
Section Cited
1796.44(c)
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1796.44 Training Requirements(c) In addition to the requirements in subdivision (b), an affiliated home care aide shall complete a minimum of five hours of annual training. The annual training shall relate to core competencies and be population specific...
This requirement is not met as evidenced by:
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Based on HCA file review, 6 HCAs did not have the 2025 annual training available for review.
This poses a potential health and safety risk to clien't in care..
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE: DATE: 02/20/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 02/20/2026
LIC809 (FAS) - (06/04)
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