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Department of
SOCIAL SERVICES

Community Care Licensing


HOME CARE ORGANIZATION EVALUATION REPORT

Facility Number: 304700222
Report Date: 08/12/2025
Date Signed: 08/12/2025 11:12:01 AM


COMPREHENSIVE INSPECTION

Document Has Been Signed on 08/12/2025 11:12 AM - It Cannot Be Edited
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME:A&B AT HOME CARE AGENCYFACILITY NUMBER:
304700222
ADMINISTRATOR/
DIRECTOR:		ONG, JOIEYFACILITY TYPE:
300
ADDRESS:24116 JUANENO DRIVETELEPHONE:
(949) 870-6588
CITY:MISSION VIEJOSTATE: CAZIP CODE:
92691
CAPACITY: CENSUS: DATE:
08/12/2025
Required - 2 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:15 AM
MET WITH:JOIEY ONG, LicenseeTIME VISIT/
INSPECTION COMPLETED:
11:30 AM
NARRATIVE
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Enforcement Analysts (EAs), Mila Quinto and Jane Cong-Huyen, with the Home Care Services Branch (HCSB) conducted an on-site inspection for the purpose of a biennial inspection. Upon arrival, EAs were greeted by Catherine Raniaga, staff member. Staff called the licensee to inform of the EAs visit. Licensee, Joiey Ong arrived at 10am. EAs observed the posting of the license and operating business hours. Business operating hours are from 8:00am am -8:00 pm, Monday thru Friday.

During the inspection, the EAs reviewed personnel records for licensee. Licensee states there are currently 1 active home care aids. EAs reviewed Home Care Aides including fingerprint status', registry status', Tuberculosis (TB), and required training. The Home Care Organization’s (HCO’s) business records were also reviewed during the visit including the insurance requirements.

Based on the file review, EAs informed the licensee of the following violation observe and being cited in accordance with Health and Safety Code 1796.14(b) Scope of Requirements of HCA; 1796.44(c) Training Requirements. See HCS809D.

An exit interview was conducted, a copy of this report (HCS809), staff records review (HCS 859) and appeal rights were provided to the licensee, Joiey Ong via email.
NAME OF LICENSING PROGRAM ANALYST: Mila Quinto
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 08/12/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 08/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

HCS809 (FAS) - (06/04)
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Document Has Been Signed on 08/12/2025 11:12 AM - It Cannot Be Edited


Created By: Mila Quinto On 08/12/2025 at 10:33 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
Although this visit/inspection may have focused on the review of specific licensing requirements, the applicant/licensee must comply with all applicable requirements. The California Department of Social Services retains authority to issue citations or take disciplinary action for any deficiency.


FACILITY NAME: A&B AT HOME CARE AGENCY
FACILITY NUMBER: 304700222

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/12/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/19/2025
Section Cited
1796.14(b)
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1796.14 Scope of Requirements for HCAs(b) An affiliated home care aide shall be listed on the home care aide registry prior to providing home care services to a client.entities:
This requiirement is not met as evidenced by:
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based on interview and file review, staff #1 is not registered on the home care registry.
This poses an immediate health and safety risk to clients in care.
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Type B
08/19/2025
Section Cited
1796.44(c)
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1796.44 Training Requirements(c) In addition to the requirements in subdivision (b), an affiliated home care aide shall complete a minimum of five hours of annual training. The annual training shall relate to core competencies and be population specific, which shall include, but not be limited to, the following areas:
(1) Clients’ rights and safety.
(2) How to provide for, and respond to, a client’s daily living needs.
(3) How to report, prevent, and detect abuse and neglect.
(4) How to assist a client with personal hygiene and other home care services.
(5) If transportation services are provided, how to safely transport a client.
(d) The entry-level training and annual training described in subdivisions (b) and (c) may be completed through an online training program.
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This requirement is not met as evidenced by:
Based on interview and file review, licensee did not have the annual training available for review for Staff 1.
This poses a potenial health and safety risk to clients in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
LICENSING EVALUATOR NAME: Mila Quinto
LICENSING EVALUATOR SIGNATURE: DATE: 08/12/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 08/12/2025
LIC809 (FAS) - (06/04)
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