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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 306000106
Report Date: 08/07/2023
Date Signed: 08/07/2023 03:10:26 PM

Document Has Been Signed on 08/07/2023 03:10 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME:PROMISES GUEST VILLAGEFACILITY NUMBER:
306000106
ADMINISTRATOR:DANTE ENCARNACIONFACILITY TYPE:
735
ADDRESS:1315-1321 ANAHEIM BLVD.TELEPHONE:
(714) 774-1544
CITY:ANAHEIMSTATE: CAZIP CODE:
92805
CAPACITY: 40CENSUS: 40DATE:
08/07/2023
TYPE OF VISIT:Case Management - OtherUNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Maria Rizza EngresoTIME COMPLETED:
03:30 PM
NARRATIVE
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Licensing Program Analyst (LPA) Lydia Martinez conducted this Case Management visit in conjunction with a Complaint, Control Number 22-AS-20230731075443. LPA Martinez interviewed Office Staff Maria Engreso regarding Death Reports. LPA Martinez observed the following deficiencies on 08/03/2023 during the investigation unrelated to the allegations.

See LIC 809D for deficiencies cited. Exit interview conducted and a copy of this report will be sent to Administrator via email on file.
SUPERVISORS NAME: Armando J Lucero
LICENSING EVALUATOR NAME: Lydia Martinez
LICENSING EVALUATOR SIGNATURE: DATE: 08/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 08/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 3
Document Has Been Signed on 08/07/2023 03:10 PM - It Cannot Be Edited


Created By: Lydia Martinez On 08/07/2023 at 07:30 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: PROMISES GUEST VILLAGE

FACILITY NUMBER: 306000106

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 08/07/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/08/2023
Section Cited
CCR
80019(e)(2)

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Criminal Record Clearance. All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1522 shall prior to working, residing or volunteering in a licensed facility: Request a transfer of a criminal record clearance as specified in Section 80019(f). This requirement is not
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Licensee to ensure all staff have proper transfer of their criminal record clearance and submit written proof to LPA by POC due date of 08/08/2023.
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met as evidenced by: based on record review & interview the Licensee/AD did not obtain a transfer of a criminal clearance for Staff Lizbeth Diaz & Raul Ramirez. This poses an immediate risk to the health & safety of clients in care.
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CIVIL PENALTY ASSESSED
Type A
08/08/2023
Section Cited
CCR85065

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Personnel Requirements The licensee shall employ staff .....This regulation was not met as evidenced by: Based on observation and interview with staff and clients, it was determined that there is no staff on duty for 40 clients, with meals, clean/maintain the facility, conduct activities and provide care
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Licensee/AD will submit plan on hiring and maintaining adequate staffing and provide updated LIC 500 Personnel Report documenting proof of correction by due date of 08/08/2023.
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and supervision to all clients. Licensee/AD did not have adequate staffing to meet the clients’ needs. This poses an immediate risk to clients in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Armando J Lucero
LICENSING EVALUATOR NAME:Lydia Martinez
LICENSING EVALUATOR SIGNATURE:
DATE: 08/07/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/07/2023


LIC809 (FAS) - (06/04)
Page: 2 of 3
Document Has Been Signed on 08/07/2023 03:10 PM - It Cannot Be Edited


Created By: Lydia Martinez On 08/07/2023 at 07:59 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: PROMISES GUEST VILLAGE

FACILITY NUMBER: 306000106

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 08/07/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/11/2023
Section Cited
CCR
80061(b)

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Reporting Requirements (b) Upon the occurrence, during the operation of the facility, of any of the events specified...a report shall be made to the licensing agency within the agency's next working day during its normal business hours. In addition, a written report containing the below shall be
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Licensee/AD agreed to read entire regulation and submit proof of understanding by POC due date of 08/11/2023.
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submitted to the licensing agency within seven days following occurrence...This requirement was not met as evidenced by: CCL received 2 death reports only after LPA became aware of incidents and requested reports. This poses a potential health and safety risk to clients in care.
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Type B
08/31/2023
Section Cited
CCR80087(a)

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BUILDINGS AND GROUNDS:The facility shall be clean, safe, sanitary and in good repair at all times for the safety and well-being of clients, employees and visitors. Client bathroom floor observed with water damage around toilet and raised in areas that could be a tripping hazard, bathroom sink
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Licensee/AD to submit plan on repair or replace broken items and forward to CCL by on or before the POC date 08/11/2023.
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coming off wall, broken closet doors and dressers which are broken or are missing drawers in several clients rooms which poses a potential health and safety risk to clients in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Armando J Lucero
LICENSING EVALUATOR NAME:Lydia Martinez
LICENSING EVALUATOR SIGNATURE:
DATE: 08/07/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/07/2023


LIC809 (FAS) - (06/04)
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