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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306000347
Report Date: 12/04/2023
Date Signed: 12/04/2023 11:08:54 AM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/29/2023 and conducted by Evaluator Joseph Alejandre
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20231129103032
FACILITY NAME:ATRIA SAN JUANFACILITY NUMBER:
306000347
ADMINISTRATOR:SABRINA PRIESMANFACILITY TYPE:
740
ADDRESS:32353 SAN JUAN CREEK RDTELEPHONE:
(949) 661-1220
CITY:SAN JUAN CAPISTRANOSTATE: CAZIP CODE:
92675
CAPACITY:140CENSUS: 72DATE:
12/04/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Sabrina PriesmanTIME COMPLETED:
11:20 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility failed to provide resident's records to authorized representative.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegation listed above. LPA met with Executive Director (ED) Sabrina Priesman and explained the reason for the visit. LPA and ED Priesman toured the facility. The investigation into the allegation, facility failed to provide resident's records to authorized representative revealed the following. The ED reported that Resident 1 (R1) has never lived at the facility. A review of facility records shows R1 was never a resident at the facility. The ED reported that no request was received regarding the request of records for R1. Based on the evidence gathered the allegation, facility failed to provide resident's records to authorized representative is deemed unfounded, meaning the allegation is false could not have happened and/or is without a reasonable basis. An exit interview was conducted and a copy of the report provided.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Luz AdamsTELEPHONE: (714) 703-2855
LICENSING EVALUATOR NAME: Joseph AlejandreTELEPHONE: (951) 473-7041
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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