1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | Licensing Program Manager (LPM) Alisa Ortiz, Licensing Program Manager Marina Stanic and Licensing Program Analyst (LPA) Joseph Alejandre contacted Executive Director (ED) Terri Harmon via telephone to commence a case management visit via telephone due to COVID-19 and pre-cautionary measures. LPM Ortiz identified herself and discussed the purpose of the call with Executive Director Terri Harmon. LPM Stanic and LPA Alejandre also participated in the call.
Executive Director (ED) Terri Harmon reported that since the Incident on 6/22/2020 (SIR report received by Agency on 6/22/2020) and case management visit on 7/6/2020 (See LIC 809 dated 7/6/2020 for more information) the facility has notified residents and private duty aid workers (caregivers hired directly by the resident they provide service for, not an employee of the facility) that they must provide information about the individual including identification and credentials to be allowed in the facility. All staff, supplemental workers (staff hired by the facility through an employment agency) and guests including private duty aid workers must enter through the main entrance only. The facility must be notified each time a private duty aid worker is going to see a resident. ED Terri Harmon reported that the companies contracted with the facility to provide supplemental workers are working with the facility to have files for the supplemental workers at the facility so qualifications can be verified. ED Terri Harmon stated that the facility is working to ensure the safety and security of all residents. The Facility has put measures in place and is working toward having more safeguards in place to protect the residents from possible theft from private duty aid workers or supplemental workers.
An exit interview was conducted with Executive Director via telephone and a copy of this report was provided via email and an electronic email read receipt confirms receiving these documents. |