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25 | Licensing Program Analyst (LPA) Patricia Velazquez contacted the facility via telephone to conduct a Case Management visit telephonically due to the COVID-19 Pandemic and pre-cautionary measures. LPA Velazquez spoke with Executive Director (ED) Nicole Wentworth, identified herself and discussed the purpose of the visit. The purpose of this Case Management visit was to follow-up on a Special Incident Report (SIR) received by LPA Velazquez on July 20, 2020 regarding Resident (R) #1.
At 1:45 PM LPA Velazquez along with Resident Services Director (RSD) April Princesa conducted a virtual tour utilizing FaceTime of R1's room. LPA also conducted interviews with facility staff. LPA also requested copies of pertinent records from R1's file.
There were no deficiencies issued during this Case Management visit. An exit phone interview was conducted with RSD April Princesa and a copy of this report was signed by LPA Patricia Velazquez. This report will be sent via email to RSD April Princesa who agrees to sign and date the report. This report was sent via email and an electronic read receipt confirms receiving the report. RSD April Princesa agrees to send the original report by mail to the CCLD Regional Office (RO) in Orange. LPA Velazquez provided the RO address to RSD April Princesa. |