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32 | During interview, S1 denied personally engaging or having any knowledge of any other staff engaging in a verbal altercation in the presence of residents. Two of three staff interviewed denied the allegation and denied personally engaging in a verbal altercation in the presence of residents.
Regarding allegation, Staff are not providing adequate food service to residents, the following was revealed: Complaint alleges low-quality foods, consisting mainly of canned foods, are being served at the facility. Interviews were conducted with six facility residents and three staff. Four of six residents interviewed stated they are provided with adequate food service which consists of a variety of home cooked meals and described the meals as “very good” and “perfect.” Two of six residents interviewed were unable to confirm or deny allegation. Three of three staff interviewed denied residents are served with low-quality canned foods and stated meals are generally homemade and vary day to day based on residents’ requests or preferences. During the investigation, LPA observed residents’ having lunch, which consisted of salmon, mashed potatoes, mixed veggies, and a cup of fruit with bananas and raspberries.
Regarding allegation, Sample menu is not available for review, interviews were conducted with six facility residents, and three staff. Six of six residents interviewed were unable to confirm or deny allegation. Three of three staff interviewed stated a sample menu is maintained and available for review by the residents and/or their designated representatives upon request, however, it tends to vary day to day based on residents’ requests or preferences. LPA observed and obtained a copy of facility sample menu, which is available for review upon request and is maintained in a kitchen cabinet.
Regarding allegation, Staff did not ensure the facility was wheelchair accessible, the following was revealed: Complaint alleges that the front porch has no ramp for residents in wheelchairs and there is a raised platform adjoining the interior next to the front door. Interviews were conducted with six facility residents, and three staff. Two of six residents interviewed were unable to confirm or deny allegation. Four of six residents stated the facility is wheelchair accessible and they are able to easily enter and exit via the sliding glass door in the dining room, which is directly adjacent to the living room where the front door is located. Three of three staff interviewed stated there is a raised step leading to the front door of the facility, however, stated the facility is wheelchair accessible via the side gate of the house, which is directly in front of the driveway. LPA observed the gate, which leads from the driveway directly to a paved pathway approximately 50 feet in length, leading directly to the sliding glass door in the dining room adjacent to the living room where the front door is located. (Cont. LIC9099-C) |