306001736-4-24-2025-22-AS-SSAS-DG32DV-20250424171859

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 306001736
Report Date: 04/24/2025
Date Signed: 04/24/2025 01:18:17 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2025 and conducted by Evaluator Kevin Saborit-Guasch

PUBLIC

COMPLAINT CONTROL NUMBER: 22-AS-20250128133310

FACILITY NAME:	VOCATIONAL VISIONS		FACILITY NUMBER:	306001736
ADMINISTRATOR:	BOB HENNING		FACILITY TYPE:	775
ADDRESS:	23612 ALAMBRE		TELEPHONE:	(949) 837-7280
CITY:	MISSION VIEJO	STATE: CA	ZIP CODE:	92691
CAPACITY:	160	CENSUS: 28	DATE:	04/24/2025
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Will Clawson, Program Manager		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Client sustained bruise as a result of being pinched by a staff member

INVESTIGATION FINDINGS:

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On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the program for the purpose of following up on the investigation of the allegation listed above and delivering findings to the licensee. LPA was greeted and granted entry by front desk staff after introducing himself and stating the purpose of the visit. Program Manager Will Clawson was notified and assisted with the visit.

Upon arrival, LPA was informed client C1 was currently on a community outing and would return around 12:15pm to 12:30pm. LPA agreed to return at that time. Upon LPA's return, C1 was confirmed to have returned as well.

During the initial complaint investigation visit, LPA requested and obtained client records for client C1. Three staff interviews were conducted. An additional interview with C1 along with in-person and telephone interviews were conducted over the course of the investigation.
CONTINUED ON FORM LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Kevin Saborit-Guasch
LICENSING EVALUATOR SIGNATURE:	DATE: 04/24/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 22-AS-20250128133310

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: VOCATIONAL VISIONS	FACILITY NUMBER: 306001736
	VISIT DATE: 04/24/2025

NARRATIVE

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CONTINUED FROM FORM LIC9099
During the present visit, LPA conducted an interview with C1 as well as requested and reviewed the facility's staff roster. There are twenty-eight clients present at the program on the day of the present visit.

Regarding the allegation that Client sustained bruise as a result of being pinched by a staff member, the following has been concluded: Based on records reviewed and interviews conducted, staff at C1's facility of residence observed the presence of a bruise on Saturday January 25, 2025, which based on C1's statement was the consequence of handling by a staff member at Vocational Visions the day before. C1 appeared to corroborate the occurrence of the bruise at the day program however a precise identity, active intent to harm or staff negligence was not corroborated by the statements and evidence gathered. Additional investigation was conducted by the Regional Center of Orange County (RCOC) Service Coordinators assigned to C1 at both their place of residence and at day program. RCOC staff stated that their findings had been unsubstantiated based on the evidence gathered on their end.

As a result, the allegation is found by the present investigation to be Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted with the Program Manager and a copy of this report was provided.

SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Kevin Saborit-Guasch
LICENSING EVALUATOR SIGNATURE:	DATE: 04/24/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2025

LIC9099 (FAS) - (06/04)

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