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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306002309
Report Date: 05/28/2025
Date Signed: 05/28/2025 04:20:13 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/19/2022 and conducted by Evaluator Fred Arias
COMPLAINT CONTROL NUMBER: 22-AS-20220819120252
FACILITY NAME:EUROPEAN LOVING CARE IFACILITY NUMBER:
306002309
ADMINISTRATOR:COTILIA DAHABREHFACILITY TYPE:
740
ADDRESS:6561 DOHRN CIRCLETELEPHONE:
(714) 848-5544
CITY:HUNTINGTON BEACHSTATE: CAZIP CODE:
92647
CAPACITY:6CENSUS: 5DATE:
05/28/2025
UNANNOUNCEDTIME BEGAN:
01:12 PM
MET WITH:Colitia DahabrehTIME COMPLETED:
04:35 PM
ALLEGATION(S):
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Toxins and medications are accessible to residents in care.

INVESTIGATION FINDINGS:
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On this day, Licensing Program Analyst (LPA) Fred Arias made an unannounced visit to the facility for the purpose of continuing the investigation of the allegation listed above. LPA was greeted and granted entry into the facility by staff and explained the reason for the visit. An initial investigation visit was conducted on August 24, 2022 by LPA Jenifer Tirre. During the visit, LPA Tirre accompanied by staff conducted a tour of the physical plant. LPA Tirre conducted interviews, reviewed files and requested pertinent documents.

The investigation determined as follows: regarding the allegation toxins and medications are accessible to residents in care, it was reported that toxins and disinfectants are located under the kitchen sink and unlocked, accessible to residents in care. It was revealed during the initial investigation on August 24, 2022, LPA Tirre observed bleach and other toxins under the kitchen sink unlocked and accessible to residents. LPA Tirre also observed medication in an unlocked cabinet in the kitchen. During the visit, four out of six residents were diagnosed with dementia.
Continued on 9099-C dated 5/28/2025
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alisa Ortiz
LICENSING EVALUATOR NAME: Fred Arias
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 22-AS-20220819120252
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: EUROPEAN LOVING CARE I
FACILITY NUMBER: 306002309
VISIT DATE: 05/28/2025
NARRATIVE
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On this day, LPA Arias toured the physical plant and did not observe any toxins under the kitchen sink. LPA Arias observed medications locked in a cabinet in the hallway. LPA Arias did not observe medications anywhere outside the medication cabinet. LPA observed cleaning supplies stored in the garage.

Based on interviews conducted, observation, and record review, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D.

An exit interview was conducted with Colitia Dahabreh and a copy of the report was left with the facility representative along with appeal rights.
SUPERVISORS NAME: Alisa Ortiz
LICENSING EVALUATOR NAME: Fred Arias
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/19/2022 and conducted by Evaluator Fred Arias
COMPLAINT CONTROL NUMBER: 22-AS-20220819120252

FACILITY NAME:EUROPEAN LOVING CARE IFACILITY NUMBER:
306002309
ADMINISTRATOR:COTILIA DAHABREHFACILITY TYPE:
740
ADDRESS:6561 DOHRN CIRCLETELEPHONE:
(714) 848-5544
CITY:HUNTINGTON BEACHSTATE: CAZIP CODE:
92647
CAPACITY:6CENSUS: 5DATE:
05/28/2025
UNANNOUNCEDTIME BEGAN:
01:12 PM
MET WITH:Colitia DahabrehTIME COMPLETED:
04:35 PM
ALLEGATION(S):
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Staff are not cleared and background checked.
Facility is not in good repair.
Facility did not ensure that food is of good quality.
Staff do not give residents the correct, prescribed medications.
INVESTIGATION FINDINGS:
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On this day, Licensing Program Analyst (LPA) Fred Arias made an unannounced visit to the facility for the purpose of delivering findings into the investigation of the allegations listed above. LPA was greeted and granted entry into the facility by staff and explained the reason for the visit. An initial investigation visit was conducted on August 24, 2022 by LPA Jenifer Tirre. During the visit, LPA Tirre accompanied by staff conducted a tour of the physical plant. LPA Tirre conducted interviews, reviewed files and requested pertinent documents.

The investigation determined as follows: regarding the allegation staff are not cleared and background checked, it was reported there are staff members that are present and working without a background clearance. During the initial investigation by LPA Jenifer Tirre, LPA Tirre observed all staff members present at the facility were background cleared in Guardian. On this day, LPA Arias observed two staff members working at the facility. LPA Arias verified both staff members are background cleared to work at the facility.
Continued on LIC 9099-C dated 5/28/2025.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alisa Ortiz
LICENSING EVALUATOR NAME: Fred Arias
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 22-AS-20220819120252
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: EUROPEAN LOVING CARE I
FACILITY NUMBER: 306002309
VISIT DATE: 05/28/2025
NARRATIVE
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Regarding the allegation facility is not in good repair, it was reported the kitchen sink leaks and not fixed. During the initial investigation by LPA Tirre, LPA Tirre did not observe any leaks under the kitchen sink. On this day, during the physical plant tour, LPA Arias did not observe any leaks under the kitchen sink. LPA found the facility to be in good repair.

Regarding the allegation facility did not ensure that food is of good quality, it was reported facility does not cook for the residents and are served leftover meals. During the initial investigation by LPA Tirre, LPA Tirre observed adequate perishable and non-perishable food of good quality. On this day, LPA Arias observed adequate perishable and non-perishable food of good quality stored in two separate refrigerators, kitchen cabinets, and garage. LPA Arias observed staff preparing meals for the residents during the investigation.

Regarding the allegation staff do not give residents the correct, prescribed medications, it was reported staff do not follow physician's orders. On this day, LPA Arias audited medications for two out of five residents along with staff. The facility keeps a record of centrally stored medications for every month and every resident. Medications audited were a mix of bottles and bubble packs. All medications were accounted for and bubble pack numbers aligned with the calendar days. LPA Arias interviewed staff with regards to medication administration. Staff revealed a refill order is placed about 5 days prior to depleting a medication. LPA observed discontinued orders are updated directly on the centrally stored medications record.

Based on the information gathered during the investigation, interviews and review of documents obtained the Department is unable to ascertain if the allegations occurred as reported. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove or refute the alleged violations occurred; therefore, these allegations are deemed UNSUBSTANTIATED.

An exit interview was conducted with Colitia Dahabreh and a copy of the report was left with the facility representative.
SUPERVISORS NAME: Alisa Ortiz
LICENSING EVALUATOR NAME: Fred Arias
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 22-AS-20220819120252
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: EUROPEAN LOVING CARE I
FACILITY NUMBER: 306002309
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/28/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/29/2025
Section Cited
CCR
87309(a)
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87309(a) Storage Space and Access
...The licensee shall ensure that disinfectants, cleaning solutions... and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.
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Cleaning supplies were moved away from the kitchen and locked in a closet since the initial visit.
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The requirement was not met as evidenced by:
Toxins were found unlocked under the kitchen sink during the initial investigation which poses a potential health and safety risk to persons in care.
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Type B
05/29/2025
Section Cited
CCR
87465(h)(2)
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87465(h)(2)Incidental Medical and Dental Care
(h)(2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible...
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The requirement was not met as evidenced by:
Medications were found unlocked in a kitchen cabinet during the initial investigation which poses a potential health and safety risk to persons in care.
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Medications were moved away from the kitchen and locked in a cabinet since the initial visit.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Alisa Ortiz
LICENSING EVALUATOR NAME: Fred Arias
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5