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25 | Licensing Program Analyst (LPA), Kathrina Chin contacted the facility via telephone due to COVID-19 and pre-cautionary measures. LPA identified herself and discussed the purpose of the call and discussed the self-reported incident that the facility reported with Administrator, Viola Kaake, Reminiscence Coordinator.
LPA Chin conducted a tele-visit via Facetime with care staff member, Staff 1 (S1) who reported that Staff 2 (S2) handled resident 1 roughly when resident 1 required incontinent changing. S1 stated that this incident occurred on a Friday on or about 4/10/2020. S2 told R1 "to be quiet when the resident said that she was cold." S2 said that R1 that she was annoying. Resident 1 was also interviewed via Facetime.
LPA Chin spoke to Maria Domingo, Executive Director over the telephone that S2 was placed on administrative leave and not working the facility at this time.
No deficiency cited this review.
An exit teleconference was conducted with Maria Domingo, Executive Director and LPA Chin discussed and read this report. A copy of this report will be provided via email; and Ms. Domingo agreed to confirm the receipt of the document. |