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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306002636
Report Date: 03/03/2023
Date Signed: 03/03/2023 01:43:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2021 and conducted by Evaluator Michelle Reed
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20210202102021
FACILITY NAME:SUNFLOWER LIVINGFACILITY NUMBER:
306002636
ADMINISTRATOR:SUNITA CHANDFACILITY TYPE:
740
ADDRESS:9282 BLANCHE AVENUETELEPHONE:
(714) 534-7872
CITY:GARDEN GROVESTATE: CAZIP CODE:
92841
CAPACITY:6CENSUS: 5DATE:
03/03/2023
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Sunita ChandTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Resident developed a Stage 2 pressure injury while in care.
Resident sustained unexplained bruising.
Lack of supervision of resident resulting in multiple falls.
Facility staff did not notify resident’s physician of a change in the resident’s condition.
INVESTIGATION FINDINGS:
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Licensing Program Analyst Michelle Reed arrived at the facility to deliver the findings of this complaint investigation. Upon arrival, LPA met with Staff Ryan Tanglao and Sonia Caceres. Administrator Sunita Chand arrived a short time later.The complaint was investigated and consisted of interviews with the facility staff, Administrator and a review of Resident #1’s records. The following was determined:

R1 was admitted into the facility on 1/8/18. R1 had Dementia with episodes of agitation and confusion and frequent UTI’s. R1 needed assistance with her ADL’s and the UTI’s required hospitalization and IV treatments.

On 1/7/21 R1 was hospitalized due to a UTI and returned to the facility on 1/8/21. R1 was placed on Home Health and began to receive antibiotic injections for 14 days to treat the infection.
R1 was hospitalized again on 1/25/21 due to agitation and 2/1/21 for a UTI. R1 did have bruising at the injection sites and where the IV was placed.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sheila SantosTELEPHONE: (714) 703-2857
LICENSING EVALUATOR NAME: Michelle ReedTELEPHONE: (714) 743-4958
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20210202102021
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: SUNFLOWER LIVING
FACILITY NUMBER: 306002636
VISIT DATE: 03/03/2023
NARRATIVE
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Interviews conducted did not disclose any falls, however, R1 wandered and would not sleep. R1 was in and out of the hospital three times within the period of 1 month and the responsible party was notified and present at each visit.

Based upon a review of records and the interviews conducted the allegations are unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove the alleged violations occurred.

An exit interview was conducted and a copy of this report was provided to Sunita Chand.
SUPERVISOR'S NAME: Sheila SantosTELEPHONE: (714) 703-2857
LICENSING EVALUATOR NAME: Michelle ReedTELEPHONE: (714) 743-4958
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2