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13 | Licensing Program Analysts (LPAs) Ruth Martinez and Nancy Guillen conducted an unannounced visit to the facility to investigation the above identified complaint allegations and delivered findings. LPAs arrived at facility and were greeted at the door and granted entry by caregiver. LPAs spoke with Carmen Achim, Administrator, and explained the purpose of the visit.
After further investigation into this complaint and information received LPAs determined that this complaint was written under the wrong facility license number. LPA’s investigation determined that resident (R1) has never resided at this facility. We have found the complaint allegations are unfounded, meaning that the allegations are false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.
An exit interview was conducted with Administrator and a copy of this LIC9099 report was left at facility.
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