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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 306003568
Report Date: 11/04/2022
Date Signed: 11/04/2022 01:20:39 PM

Document Has Been Signed on 11/04/2022 01:20 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME:ROYALE BEST CARE HOMEFACILITY NUMBER:
306003568
ADMINISTRATOR:LEILANI & NOLAN ALEJANDROFACILITY TYPE:
735
ADDRESS:12051 GILBERT STREETTELEPHONE:
(714) 530-8181
CITY:GARDEN GROVESTATE: CAZIP CODE:
92841
CAPACITY: 6CENSUS: 3DATE:
11/04/2022
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Leilani AlejandroTIME COMPLETED:
01:30 PM
NARRATIVE
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Licensing Program Analyst (LPA) Jerome Haley conducted an unannounced visit for the purpose of conducting a required one year infection control annual visit. LPA was greeted, granted entry by staff and explained the reason for the visit. Staff contacted Administrator (AD) Leilani Alejandro via telephone who arrived a short time later and was present for the visit. AD Alejandro has a current administrators certificate that expires 12/02/23.

At 9:05 AM LPA Haley and staff began the inspection at the entrance of the facility. Three clients were present during the visit. A screening station with hand sanitizer and screening logs was observed right next to the front door. Above the screening station a fully charged fire extinguisher was mounted on the wall. Next to the screening station near the front door there's a closet used as a pantry. Inside the pantry LPA observed chips, coffee, and other non-perishable food items.

Clients bedrooms were clean, organized, and had all necessary requirements: night stand, chair, lamp and storage space. At 9:25 AM, LPA observed in client bedroom #3 a sheet covering a portion of the wall. Behind the sheet, the wall is exposed and you can see the insulation and studs. The client bathroom was clean and organized. Hot water temperature was measured at 109.2 degrees Fahrenheit. In the hallway cabinets between the living room and client rooms LPA observed a supply of clean linen and a emergency bag with non-perishable food items, clothing, a first aid kit and other items. Client files and medication records are locked in a file cabinet in the hallway. Next to client bedrooms 1 and 2 LPA observed two locked cabinets with plenty of clean towels and bed sheets.

In the dining room LPA Haley observed a small table set up for staff in the corner, and locked cabinets used to store client medication and a supply of non-perishable food items. In the kitchen LPA observed a 2 day supply of perishable food items and a 7 day supply of non-perishable food items in the cabinets above the counters. All burners on the stove were operational.


Continued on LIC809C
SUPERVISORS NAME: Luz Adams
LICENSING EVALUATOR NAME: Jerome Haley
LICENSING EVALUATOR SIGNATURE: DATE: 11/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 11/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: ROYALE BEST CARE HOME
FACILITY NUMBER: 306003568
VISIT DATE: 11/04/2022
NARRATIVE
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While inspection the kitchen LPA observed two sharp knives and two pairs of scissors out and accessible to clients in care. The first knife and pair of scissors were observed at 9:32 AM in a unlocked middle drawer near the sink, in the unlocked drawer directly above the middle drawer LPA observed an additional pair of scissors. LPA observed the second accessible knife in a corner next to the stove in a container with other cooking utensils at 9:33 AM. Next to the kitchen LPA observed a small laundry room with a washer, dryer, and a staff bathroom that remains locked. Above the washer and dryer LPA observed locked cabinets above the washer and dryer used to store knives, sharp objects, and hazardous cleaning chemicals. LPA advised AD Alejandro and staff the importance of keeping the staff bathroom locked at all times. In the laundry room a staff refrigerator was observed.

The backyard area was observed. Right outside the laundry room exit, LPA observed a deep freezer with an additional food supply. Currently, portions of the facility is under construction. An additional room is being added where the covered patio use to be. There was a detached garage in the backyard, and that is being converted into an addition living space. In the backyard LPA observed several piles of clutter and debris related to the construction. LPA observed the following items: dry wall, pipes, wood, metal, screws, nails, an old fence, shovels, rakes, a basket, and several other items. A locked storage shed was observed and is used to store tools for the construction project.

After inspecting the backyard LPA Haley observed a staff room near the kitchen, and an office space set up with two desk in between the living room and hallway that leads to the client rooms. Next to the office area in the living room LPA observed an additional office space and rest area with a computer and two additional beds. In the small office resting place LPA observed a locked file cabinet with client medication, and a first aid kit. There's a makeshift/temporary wooden wall that separates the office set up in the living room, the small office/rest area, and staff room. On the other side of the makeshift/temporary wall is where the addition room is being constructed.

No bodies of water were observed during today's visit. All smoke detectors were tested and are operational.


Continued on LIC809C

SUPERVISORS NAME: Luz Adams
LICENSING EVALUATOR NAME: Jerome Haley
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2022
LIC809 (FAS) - (06/04)
Page: 2 of 6
Document Has Been Signed on 11/04/2022 01:20 PM - It Cannot Be Edited


Created By: Jerome Haley On 11/04/2022 at 11:52 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: ROYALE BEST CARE HOME

FACILITY NUMBER: 306003568

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 11/04/2022

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
80086(a)
Alterations to Exisiting Building or New Facilities
(a) Prior to construction or alterations, all licensees shall notify the licensing agency of the proposed change.

This requirement is not met as evidenced by:

There is no evidence or documentation the department was notified prior to the construction taking place at the facility. There is no documentation in FAS and the licensee could not provide any proof of of notifying the department of the construction plans.
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above which poses an immediate health, and safety risk to persons in care.
POC Due Date: 11/11/2022
Plan of Correction
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The licensee will fill out a new LIC200, get a new fire clearance, and submit a new floor plan.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Luz Adams
LICENSING EVALUATOR NAME:Jerome Haley
LICENSING EVALUATOR SIGNATURE:
DATE: 11/04/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 11/04/2022


LIC809 (FAS) - (06/04)
Page: 3 of 6
Document Has Been Signed on 11/04/2022 01:20 PM - It Cannot Be Edited


Created By: Jerome Haley On 11/04/2022 at 12:11 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: ROYALE BEST CARE HOME

FACILITY NUMBER: 306003568

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 11/04/2022

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
80087(a)
Buildings and Grounds

(a) The facility shall be clean, safe, sanitary and in good repair at all times for the safety and well-being of clients, employees, and visitors.

This requirement is not met as evidenced by:
In client bedroom #3 LPA observed a portion of the wall with exposed insulation and studs.
Deficient Practice Statement
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Based on observation of the exposure of the inside of the wall, the licensee did not comply with the section cited above which poses a potential health, safety, and personial rights risk to persons in care.
POC Due Date: 11/11/2022
Plan of Correction
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Licensee will finish the wall and cover it with the appropriate covering to ensure the insulation and studs are no longer exposed and/or move the client into another room.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Luz Adams
LICENSING EVALUATOR NAME:Jerome Haley
LICENSING EVALUATOR SIGNATURE:
DATE: 11/04/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 11/04/2022


LIC809 (FAS) - (06/04)
Page: 4 of 6
Document Has Been Signed on 11/04/2022 01:20 PM - It Cannot Be Edited


Created By: Jerome Haley On 11/04/2022 at 12:18 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: ROYALE BEST CARE HOME

FACILITY NUMBER: 306003568

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 11/04/2022

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
80087(g)(1)
Buildings and Grounds
(g) Disinfectants, cleaning solutions, poisions, firearms and other items that could pose a danger if readily available to clients shall be stored where inaccessible to clients.

(1) Storage areas for poisons, and firearms and other dangerous weapons shall be locked.

This requirement is not met as evidenced by: LPA Haley observed two knives and two pairs of scissors in the kitchen area accessible to clients.
Deficient Practice Statement
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Based on observation of the two knives and the two pairs of scissors, the licensee did not comply with the section cited above which poses an immediate health and safety risk to persons in care.
POC Due Date: 11/04/2022
Plan of Correction
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Licensee locked up the knives and scissors immediately during the visit. Licensee will consult with staff on the importance of keeping kinves and sharp objects locked at all times.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Luz Adams
LICENSING EVALUATOR NAME:Jerome Haley
LICENSING EVALUATOR SIGNATURE:
DATE: 11/04/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 11/04/2022


LIC809 (FAS) - (06/04)
Page: 5 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: ROYALE BEST CARE HOME
FACILITY NUMBER: 306003568
VISIT DATE: 11/04/2022
NARRATIVE
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Deficiencies are being cited during todays visit.

Regarding the deficiency for the construction, Licensee Leilani Alejandro stated the LPA Albert Marin was made aware of the planned construction during his inspection January 5, 2022. The construction was about to begin on the detached garage in the backyard. During the inspection LPA Marin said "what are you going to do here?" and the licensee explained the plans for construction. LPA Haley checked FAS and nothing was documented by LPA Marin regarding the planned construction.

An exit interview was conducted and a copy of this report, LIC809D and appeal rights were provided to Administrator Leilani Alejandro.

SUPERVISORS NAME: Luz Adams
LICENSING EVALUATOR NAME: Jerome Haley
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2022
LIC809 (FAS) - (06/04)
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