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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306003774
Report Date: 09/20/2022
Date Signed: 09/21/2022 10:56:46 AM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/07/2022 and conducted by Evaluator Kathrina Chin
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20220207084545
FACILITY NAME:JUST LIKE HOME, IIIFACILITY NUMBER:
306003774
ADMINISTRATOR:ROBERT MASSUCOFACILITY TYPE:
740
ADDRESS:782 S. FAIRMONT WAYTELEPHONE:
(714) 602-6231
CITY:ORANGESTATE: CAZIP CODE:
92869
CAPACITY:6CENSUS: 5DATE:
09/20/2022
UNANNOUNCEDTIME BEGAN:
09:43 AM
MET WITH:Roda Paderna, AdministratorTIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
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5
6
7
8
9
Staff member made an inappropriate comment to resident in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Kathrina Chin conducted an unannounced visit for the purpose of delivering the findings on a complaint investigation. LPA met with Fernando Yusi, caregiver and was granted entry. LPA Chin spoke with Roda Paderna, Administrator on the telephone.


The investigation into the allegation that staff member made an inappropriate comment to resident in care revealed the following:

LPA interviewed R1 who stated that she was confused at the time and denied that a staff member made an inappropriate comment. R1 stated that two caregivers are both very nice and helpful to her. LPA also interviewed R2 and R3 and both indicated that staff are nice and patient. (Continued on LIC 9099C)
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Sheila SantosTELEPHONE: (714) 703-2838
LICENSING EVALUATOR NAME: Kathrina ChinTELEPHONE: (714) 703-2840
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20220207084545
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: JUST LIKE HOME, III
FACILITY NUMBER: 306003774
VISIT DATE: 09/20/2022
NARRATIVE
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Staff 1 and Staff 2 denied that they made inappropriate comments to R1.

Based on the above findings, this allegation is determined to be UNFOUNDED. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.

An exit interview was conducted and appeal rights explained with Roda Paderna over the telephone. A copy of this report was given to Fernando Yusi, caregiver.
SUPERVISOR'S NAME: Sheila SantosTELEPHONE: (714) 703-2838
LICENSING EVALUATOR NAME: Kathrina ChinTELEPHONE: (714) 703-2840
LICENSING EVALUATOR SIGNATURE:

DATE: 09/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2