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25 | Licensing Program Analyst (LPA) Claudia Gutierrez conducted an unannounced Case Management inspection in conjunction with investigation into complaint number 22-AS-20240726162500. LPA met with Licensee Mary Lou Leal and explained the purpose of the inspection.
During the course of the investigation, deficiencies were observed. During interviews, Resident 1 (R1) stated they fell yesterday in the front courtyard. Per R1, they requested staff help them carry two bags, but staff declined, and as they attempted to walk out the front door of the facility with the two bags, they fell. LPA observed R1 had a swollen thumb with discoloration and had a leg boot brace. R1 provided LPA with pictures of their knee with blood, and blood running down their leg. Per R1, Licensee stated she would take them to the emergency room but stated she did not have time yesterday.
During their interview, Licensee confirmed R1 had fallen yesterday and sustained the injury on their thumb and knee. LPA inquired why medical attention was not sought, and Licensee stated she did not have time to take R1 yesterday and would not have time to take them today.
Based on observations made during this inspection, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. Immediate civil penalty is also being assessed. See the attached LIC421IM. An exit interview was conducted, and a copy of this report and appeal rights was left at the facility.
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