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25 | Licensing Program Analyst (LPA) Patricia Velazquez conducted an unannounced visit to Victor Guest Home. LPA Velazquez was allowed entry into the facility and met with Direct Support Professional (DSP) Lolita Santiago. The purpose of this Case Management visit was to deliver an amended Complaint report with Complaint Control Number 22-NP-20211020110447.
There were no deficiencies issued during this Case Management visit. Due to technical issues, LPA Velazquez was not able to generate this written report at the time of the visit. The report will be emailed to Administrator Augustus Torres. Administrator Torres agrees to print and sign the report and return a signed copy to LPA Velazquez via mail. |