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32 | (Continued from LIC 9099)
It was alleged that Staff did not safeguard resident's personal belongings. LPA interviewed four of five clients and one witness. Three of five clients stated there have been no issues with stolen or missing personal belongings and that staff safeguarded them. One of four clients interviewed stated money was stolen from them, several months ago, but stated they suspect it was taken from a fellow client and did not suspect staff.
LPA spoke with one witness who provided LPA with a recorded audio of a conversation with the Administrator (AD) where the witness inquired about belongings left by a former client at the facility who left on May 10. 2026. Per audio recording from May 12, 2026, the AD stated in the conversation that the items were in the trash. AD shared with witness that, per signed Admissions Agreement dated 11/04/2024, Item 13 states, "Resident is Responsible for his/her personal property. The administrator will not be responsible for any cash resources, valuables or personal property brought into the facility unless these items are delivered to the administrator and documented in writing and signed by resident and administrator." Items that were left behind were not documented on the Personal Property Inventory. Thus, the allegation Staff did not safeguard resident's personal belongings is Unsubstantiated.
It was also alleged that Staff did not provide quality meals to resident. LPA toured the facility and observed the facility retained two days of perishables and seven days of non perishables. LPA observed various types of cereal, such as Honey Bunches of Oats, Frosted Mini Wheats and Cinnamon Toast Crunch. LPA interviewed four of five clients in the facility. Four of the five clients did not have issues with the quality or availability of food. One client provides their own food. LPA interviewed one witness who stated food was not readily available. Thus the allegation that: Staff did not provide quality meals to resident is Unsubstantiated.
Based on LPA's file review, observations and interviews, the allegations that: Staff did not safeguard resident's personal belongings and Staff did not provide quality meals to resident are Unsubstantiated. The allegations may have happened or are valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred.
An exit interview was conducted with Administrator (AD) Sopheap Thong and a copy of this report and LIC 811 was provided to the facility.
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