306004426-12-14-2022-11-AS-MVAO-CMCUM5-20221222144146

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 306004426
Report Date: 12/13/2022
Date Signed: 12/14/2022 07:22:33 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2022 and conducted by Evaluator Martessa Brown

PUBLIC

COMPLAINT CONTROL NUMBER: 11-AS-20221205123032

FACILITY NAME:	PRUDENT COMFORT HOMES		FACILITY NUMBER:	306004426
ADMINISTRATOR:	DORIS BELL		FACILITY TYPE:	735
ADDRESS:	1071-1073 E. 71ST STREET		TELEPHONE:	(562) 470-7018
CITY:	LONG BEACH	STATE: CA	ZIP CODE:	90805
CAPACITY:	6	CENSUS: 4	DATE:	12/13/2022
		UNANNOUNCED	TIME BEGAN:	10:25 AM
MET WITH:	Chatina Bell		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

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Facility staff sexually harassed resident while in care.
Resident was sexually harassed by other residents at the facility.

INVESTIGATION FINDINGS:

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On 12/13/22, Licensing Program Analyst’ (LPA) Martessa Brown conducted an unannounced initial 10-day complaint visit to the above facility to investigate the allegations. LPA was met by with staff DSP Chatina Bell and Wykelia Brady members and the purpose of the visit was explained.

Investigation consisted of the following: On 12/13/22, LPA toured the facility along with staff and observe cameras in the common areas. LPA conducted interviews with the administrator, staff members #2-#4 (S2-S4) and clients #1-4 (C1-C4). LPA obtained the following copies staff and resident roster, requested recent incident reports pertaining to the above allegation, obtained Clients #1-2 face sheet, Admission Agreements, Appraisal/Needs and service and physicians’ reports, emergency contacts, House Rules and statement from staff S2.
The investigation revealed the following:

Allegation: Facility staff sexually harassed resident while in care.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Eva M Alvarez
LICENSING EVALUATOR NAME: Martessa Brown
LICENSING EVALUATOR SIGNATURE:	DATE: 12/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/13/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 11-AS-20221205123032

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

FACILITY NAME: PRUDENT COMFORT HOMES	FACILITY NUMBER: 306004426
	VISIT DATE: 12/13/2022

NARRATIVE

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It was alleged that C1 was touched in the groin area by a facility staff. On 12/13/22, Interviews were conducted with the administrator and staff S2-S4, staff stated C1 did not report any incident to them of any type of sexual harassment. Interview conducted with the alleged abuser S2, stated has never touched C1 or made sexual advances. All staff indicated this was brought to their attention when a meeting was held during C1’s case workers visit. Staff also mentioned C1 suffers from memory loss due to a brain injury. Staff also stated they have cameras and did not witness any sexual abuse and cameras have been in the facility for more than 6 years. Administrator stated C1 also reported the same accusation from another facility. Interview conducted with C1 stated suffers from memory loss but stated was sexually harassed by staff S2, client stated this happened a long time ago and couldn’t remember the date. C1 stated reported to staff members but they haven’t worked for the facility in years. Interview with C2, stated has not witness any type of inappropriate behavior or touching from staff members. LPA attempted to interview C3-C4 and was unable to fully communicate.

Resident was sexually harassed by other residents at the facility.

It was alleged that C1 was walked in on the bathroom around 25 times and was touched in the groin area by a client. On 12/13/22, Interviews were conducted with the administrator and staff S2-S4, staff stated C1 did not report any incident to them of any type of sexual harassment by clients. All staff indicated this was brought to their attention when a meeting was held during C1’s case worker visit. Staff also mentioned C3 would be unable to walk in on C1, C3 needs assistant when going to the restroom and wears depends. Staff has not witness any inappropriate behavior by other clients in care. Interview conducted with C1 stated C3 has walked in the restroom 25 times and stated this happened a long time ago. C1 mentioned that C2 touched groin area twice on the patio. C1 stated this happened a long time ago and couldn’t remember the dates. C1 stated reported to staff members but they haven’t worked for the facility in years.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted with Ms. Brady, and a hard copy of report was provided.

SUPERVISORS NAME: Eva M Alvarez
LICENSING EVALUATOR NAME: Martessa Brown
LICENSING EVALUATOR SIGNATURE:	DATE: 12/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/13/2022

LIC9099 (FAS) - (06/04)

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