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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306004449
Report Date: 07/11/2025
Date Signed: 07/11/2025 11:19:38 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/24/2025 and conducted by Evaluator Kevin Saborit-Guasch
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20250224092225
FACILITY NAME:MAC RESIDENTIAL HOMEFACILITY NUMBER:
306004449
ADMINISTRATOR:EVELINA SCHAEFERFACILITY TYPE:
735
ADDRESS:705 N. GILBERT STREETTELEPHONE:
(714) 995-4131
CITY:ANAHEIMSTATE: CAZIP CODE:
92801
CAPACITY:6CENSUS: 4DATE:
07/11/2025
UNANNOUNCEDTIME BEGAN:
08:41 AM
MET WITH:TIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Facility staff sexually abused clients.

Facility staff physically abused clients.
INVESTIGATION FINDINGS:
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On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of following up on the investigation of the two allegations listed above. LPA was greeted and granted entry by facility staff after stating the purpose of the visit. Administrator Ron Manalad was notified via telephone and presented with the allegations as well as the findings.

The initial investigation visit was conducted on February 25, 2025. On that day, three out of four clients were out attending their respective day program. One care staff present was providing one-on-one supervision to the remaining client. LPA requested and reviewed client records for all four admitted individuals and conducted one staff and one client interviews.

A follow-up visit took place on June 18, 2025 after the return of clients from day program. One additional client and one additional staff interviewed.
CONTINUED ON FORM LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Kevin Saborit-Guasch
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 22-AS-20250224092225
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: MAC RESIDENTIAL HOME
FACILITY NUMBER: 306004449
VISIT DATE: 07/11/2025
NARRATIVE
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CONTINUED FROM LIC9099
Additional witness interviews with Regional Center of Orange County staff as well as former facility staff were conducted during the investigation.

As part of the present complaint, it was alleged that former live-in staff member S1 had engaged in inappropriate contact with unidentified facility clients as well as hit an unidentified client in the stomach, resulting in a bruise. Additional accusations were made including inappropriate sexual contact with a former facility staff. Over the course of the investigation, licensing staff were unable to adequately identify the alleged victim or victims. None of the client interviews conducted evidenced instances of sexual or physical abuse from facility staff. Staff interviews conducted provided accounts stating that S1 was never able to provide toileting or intimate care to the female clients and was systematically accompanied by a fellow female staff member, none of whom stated having ever witnessed any inappropriate physical or sexual contact from S1 towards the facility clients.

As a result, the allegations that Facility staff sexually abused clients and that Facility staff physically abused clients are found to be Unsubstantiated, meaning that although the allegations mentioned may have happened, or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred based on interviews conducted, observation, and records reviewed. No deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations.

An exit interview was conducted and a copy of this report was provided to a facility representative.
SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Kevin Saborit-Guasch
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2025
LIC9099 (FAS) - (06/04)
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