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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306004456
Report Date: 09/21/2022
Date Signed: 09/21/2022 12:58:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/12/2020 and conducted by Evaluator Angelica Rea
PUBLIC
COMPLAINT CONTROL NUMBER: 28-AS-20201112121319
FACILITY NAME:VILLA LURENFACILITY NUMBER:
306004456
ADMINISTRATOR:BRIAN BUENVIAJEFACILITY TYPE:
735
ADDRESS:13749 E. CREWE STREETTELEPHONE:
(562) 941-3813
CITY:WHITTIERSTATE: CAZIP CODE:
90605
CAPACITY:62CENSUS: 62DATE:
09/21/2022
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Gloria Gibson, Assistant AdministratorTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Resident was raped by other resident(s).
Resident was touched inappropriately by other resident(s).
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Angelica Rea conducted another visit to deliver the final results of the investigation. LPA met with Assistant Administrator, Gloria Gibson who assisted with today's visit.

Regarding the allegation that resident #1 was raped by other resident(s), and resident #1 was touched inappropriately by other resident(s). The investigation was conducted by the department and consisted of interview(s) with Administrator, Staff #1, Resident #1, Resident #1's Conservator, and review of Resident #1's file including medical records.

The investigation revealed the following: Administrator and Staff #1 stated that the facility conducted an internal investigation, and reviewed facility footage. Facility stated that they did not find any evidence that Resident #1 was raped or touched inappropriately by other residents. Facility staff indicated that resident #1 has a history of making false allegations.

Unsubstantiated
Estimated Days of Completion:
NAME OF LICENSING PROGRAM MANAGER: Lisa Hicks
NAME OF LICENSING PROGRAM ANALYST: Angelica Rea
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 09/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 28-AS-20201112121319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: VILLA LUREN
FACILITY NUMBER: 306004456
VISIT DATE: 09/21/2022
NARRATIVE
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Resident #1's conservator stated that resident #1 has made similar allegations in the past. Conservator also stated that resident #1 was unable to provide name(s) regarding who touched resident #1 inappropriately.

The department interviewed Resident #1 and Resident #1 denied that she was raped or touched inappropriately by other residents at the facility. Medical records did not indicate any signs of trauma when resident #1 was examined at the hospital on 11/20/2020.

Based on LPA's observations and interviews, investigation revealed: Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No Deficiencies cited under California Code of Regulations Title 22. An exit Interview conducted and copy of report was provided to Assistant administrator, Gloria Gibson.
NAME OF LICENSING PROGRAM MANAGER: Lisa Hicks
NAME OF LICENSING PROGRAM ANALYST: Angelica Rea
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 09/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/21/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2