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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306004534
Report Date: 04/26/2024
Date Signed: 05/07/2024 08:49:57 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY ASC, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2024 and conducted by Evaluator Dwayne L Mason
COMPLAINT CONTROL NUMBER: 22-AS-20240314122613
FACILITY NAME:VOCATIONAL INNOVATIONS - ANAHEIMFACILITY NUMBER:
306004534
ADMINISTRATOR:SARAH GLOVERFACILITY TYPE:
775
ADDRESS:2557 WOODLAND DRIVE, W.TELEPHONE:
(714) 527-4888
CITY:ANAHEIMSTATE: CAZIP CODE:
92801
CAPACITY:75CENSUS: 70DATE:
04/26/2024
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Timothy Thirtle - Program DirectorTIME COMPLETED:
01:55 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff handled a program client inappropriately
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
This is an amended report.

This unannounced investigation inspection by Licensing Program Analyst (LPA) Dwayne Mason Jr. is being conducted to conclude this agency’s investigation in the complaint allegation(s) mentioned above. LPA arrived at the facility and was greeted by Receptionist Rose Chhun. LPA met with Program Director, Timothy Thirtle and explained the nature of the inspection.

The department received a complaint on 3/14/2024 alleging facility staff handled a program client inappropriately. The Reporting Party (RP) disclosed that a staff member grabbed the program client by the arm resulting in bruising. During the investigation, the department interviewed Director, staff and clients in care.

(continued on LIC9099-C)

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Armando J Lucero
LICENSING EVALUATOR NAME: Dwayne L Mason
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20240314122613
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY ASC, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: VOCATIONAL INNOVATIONS - ANAHEIM
FACILITY NUMBER: 306004534
VISIT DATE: 04/26/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
This is an amended report

(continued from LIC9099)

On 3/20/2024 LPA conducted interviews at the facility with the Alleged Victim (AV) who corroborated the allegation. Interviews were conducted with Clients 2 and 3 who did not corroborate the allegation. LPA attempted to interview Clients 1, 4 and 5 and was unable to due to clients being non-verbal.

LPA interviewed PD and facility staff. No disclosures about the allegation were made.

LPA requested copies of the following client files: Admission Agreements, Client Development Evaluation Reports, Individual Program Plans, Individual Service Plans and physician's reports. LPA requested copies of the following staff files: personnel reports, employee acknowledgments regarding body checks, incident reporting and abuse reporting. Electronic copies of the files were provided to the LPA via email during the inspection.

Due to conflicting information received during interviews conducted, LPA was unable to determine if staff handled a program client inappropriately. Based on interviews conducted and records reviewed there is insufficient evidence to support the allegation. Although the allegation(s) may have happened or is valid; there is not a preponderance of evidence to prove that the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted, and this report was reviewed with Program Director Timothy Thirtle. A copy of this LIC-9099 was provided to the facility.

SUPERVISORS NAME: Armando J Lucero
LICENSING EVALUATOR NAME: Dwayne L Mason
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2