306004562-6-29-2025-22-AS-LRIS-DJSVMB-20250721163317

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 306004562
Report Date: 06/27/2025
Date Signed: 06/29/2025 01:48:44 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/08/2024 and conducted by Evaluator Arielle Pascua

PUBLIC

COMPLAINT CONTROL NUMBER: 22-AS-20240308125010

FACILITY NAME:	IVY PARK AT SEAL BEACH		FACILITY NUMBER:	306004562
ADMINISTRATOR:	TURGEON, JENNIFER		FACILITY TYPE:	740
ADDRESS:	3850 & 3840 LAMPSON AVE		TELEPHONE:	(562) 594-5788
CITY:	SEAL BEACH	STATE: CA	ZIP CODE:	90740
CAPACITY:	0	CENSUS: 0	DATE:	06/27/2025
		UNANNOUNCED	TIME BEGAN:	09:54 AM
MET WITH:	Tami Ojwang		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

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Facility failed to safeguard residents property

INVESTIGATION FINDINGS:

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On 06/27/2025, Licensing Program Analyst (LPA) Arielle Pascua conducted a Microsoft Teams meeting with Facility Designated Administrator (FDA), Tami Ojwang for the purpose of delivering complaint findings for the allegation above.

A brief interview with FDA Ojwang was conducted.

Allegation: Facility failed to safeguard residents property
It was alleged that the facility failed to safeguard residents’ property. However, interviews revealed a misunderstanding related to entering a resident’s apartment while they were away from the community. Additionally, there were no reports of missing property from the resident’s room at the time of the incident.
A review of the facility’s work order log from February-March 2024 indicated that maintenance staff were required to access the apartment to repair a leaky faucet. Based on the information obtained, there is no evidence to support the claim that the facility failed to protect residents’ property.

Unfounded

Estimated Days of Completion:

SUPERVISOR'S NAME: Emerita Curiel	TELEPHONE: (916) -26-4707
LICENSING EVALUATOR NAME: Arielle Pascua	TELEPHONE: 916-862-5907
LICENSING EVALUATOR SIGNATURE:	DATE: 06/27/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 22-AS-20240308125010

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: IVY PARK AT SEAL BEACH	FACILITY NUMBER: 306004562
	VISIT DATE: 06/27/2025

NARRATIVE

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This agency has investigated the complaint allegation. This agency has found that the complaint was UNFOUNDED, meaning that the allegation were false, could not have happened and/or was without a reasonable basis. This agency has therefore dismissed the complaint.
There were no deficiencies observed or cited during today’s complaint visit.
An exit Interview was conducted and a copy of this report was provided via email. A certified copy will be sent to the facility address.

SUPERVISOR'S NAME: Emerita Curiel	TELEPHONE: (916) -26-4707
LICENSING EVALUATOR NAME: Arielle Pascua	TELEPHONE: 916-862-5907
LICENSING EVALUATOR SIGNATURE:	DATE: 06/27/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2025

LIC9099 (FAS) - (06/04)

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