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25 | Licensing Program Analyst (LPA) Jessica Cho continued the visit in conjunction with the complaint investigation in connection to Complaint Control Number: 22-AS-20231101095717. LPA stated the purpose of the Case-Management-Deficiencies visit to Administrator (Admin) Maria Dolores.
On November 7, 2023, while conducting the complaint investigation mentioned-above, LPA observed the following violation:
Facility did not maintain the original records for Resident #1 (R1) following their termination of service.
Therefore, a deficiency is being cited per the Title 22, Division 6, Chapter 8 of the California Code of Regulations. See the attached LIC809-D.
An exit interview was conducted with Administrator Maria Dolores, and a copy of this report including the LIC809-D, and appeal rights were provided at the end of the visit. |