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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306004712
Report Date: 11/17/2022
Date Signed: 11/17/2022 12:58:18 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2022 and conducted by Evaluator Jerome Haley
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20221007155537
FACILITY NAME:ADELYA SENIOR HOMEFACILITY NUMBER:
306004712
ADMINISTRATOR:LAWRENCE LINDSEYFACILITY TYPE:
740
ADDRESS:16912 SAGA DRIVETELEPHONE:
(323) 326-9062
CITY:YORBA LINDASTATE: CAZIP CODE:
92886
CAPACITY:6CENSUS: 5DATE:
11/17/2022
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Lawrence LindseyTIME COMPLETED:
01:10 PM
ALLEGATION(S):
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Residents are not allowed to go to bed when they choose.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jerome Haley made an unannounced visit to deliver the findings on the complaint allegation above. LPA identified himself and discussed the purpose of the visit with staff.
The investigation into the allegation “Residents are not allowed to go to bed when they choose” revealed the following:

During the initial visit October 12, 2022 at 5:00 PM, LPA Haley discovered residents go to bed when they choose and residents tell staff where they (residents) want to be moved to (room, dining room, smoking area etc.). Further, LPA Haley received a description of a typical day for the caregivers and residents at the facility. All the information received during the visit contradicts the allegation above. LPA Haley made a second visit October 20, 2022 at 3:20 PM to follow up on the information received during the initial visit. During the second visit LPA Haley interviewed the remainder of the residents who were not interviewed during the initial visit. LPA noted the description of a typical day in the facility given during the initial visit was accurate.

Continued on LIC9099C

Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Luz AdamsTELEPHONE: (714) 222-3821
LICENSING EVALUATOR NAME: Jerome HaleyTELEPHONE: 714-703-2840
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20221007155537
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: ADELYA SENIOR HOME
FACILITY NUMBER: 306004712
VISIT DATE: 11/17/2022
NARRATIVE
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During the second visit, LPA Haley noticed the residents eating dinner, getting cleaned up, and watching TV in their bedroom. All residents were interviewed and three of the five residents confirmed that they go to bed when they choose and they were all pleased with the care provided at the facility.

Based on the information gathered during the investigation, observation, and review of all documents obtained, the following allegation: Residents are not allowed to go to bed when they choose, is deemed Unfounded, meaning the allegation is false, could not have happened and/or is without a reasonable basis.

An exit interview was conducted and a copy of this report was provided.
SUPERVISOR'S NAME: Luz AdamsTELEPHONE: (714) 222-3821
LICENSING EVALUATOR NAME: Jerome HaleyTELEPHONE: 714-703-2840
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2