306004760-1-12-2026-22-AS-APAO-DQCVEC-20260115152206

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 306004760
Report Date: 01/12/2026
Date Signed: 01/12/2026 03:40:00 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2021 and conducted by Evaluator Claudia Gutierrez

PUBLIC

COMPLAINT CONTROL NUMBER: 22-AS-20210218125857

FACILITY NAME:	HILDA COURT		FACILITY NUMBER:	306004760
ADMINISTRATOR:	DANTE D. BENEDICTO		FACILITY TYPE:	735
ADDRESS:	517 S. HILDA COURT		TELEPHONE:	(714) 215-4337
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92806
CAPACITY:	6	CENSUS: 3	DATE:	01/12/2026
		UNANNOUNCED	TIME BEGAN:	01:15 PM
MET WITH:	Kathleen Cheng		TIME COMPLETED:	03:55 PM

ALLEGATION(S):

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Facility did not protect the personal rights of client in care.

INVESTIGATION FINDINGS:

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An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) Claudia Gutierrez regarding the allegation mentioned above. LPA met with Staff Kathleen Cheng and explained the purpose of the inspection.

It alleged facility did not protect Client 1’s (C1’s) personal rights due Staff 1 (S1) attempting to convince C1 to accept a former client returning to the facility, after the former client assaulted C1 causing grievous bodily injury.

Interviews were conducted with three facility staff, including S1 and three facility clients, including C1. One of three clients refused to be interviewed. One of three clients denied the allegation and stated all facility clients are safe. During their interview, C1 denied ever being assaulted by the former client and denied ever discussing the former client with S1. (Cont. LIC9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Armando J Lucero
LICENSING EVALUATOR NAME: Claudia Gutierrez
LICENSING EVALUATOR SIGNATURE:	DATE: 01/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 22-AS-20210218125857

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: HILDA COURT	FACILITY NUMBER: 306004760
	VISIT DATE: 01/12/2026

NARRATIVE

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During their interview, S1 denied the allegation and stated they never discussed the former client returning to the facility after they assaulted C1 with C1 or any facility staff. Two of two additional staff interviewed denied ever discussing the former client returning to the facility after they assaulted C1 and denied having any knowledge of S1 discussing the former client returning to the facility with C1 or any other facility staff.

Due to allegation being uncorroborated during interviews conducted, LPA is unable to determine if Facility did not protect the personal rights of client in care. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated.

An exit interview was conducted and copy of this report was provided at the end of the inspection.

SUPERVISORS NAME: Armando J Lucero
LICENSING EVALUATOR NAME: Claudia Gutierrez
LICENSING EVALUATOR SIGNATURE:	DATE: 01/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2026

LIC9099 (FAS) - (06/04)

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