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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306005207
Report Date: 07/27/2022
Date Signed: 07/27/2022 10:26:42 AM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/12/2021 and conducted by Evaluator Kimberly Lyman
COMPLAINT CONTROL NUMBER: 22-AS-20210712114808
FACILITY NAME:HARVEST RETIREMENTFACILITY NUMBER:
306005207
ADMINISTRATOR:GINGER POFACILITY TYPE:
740
ADDRESS:9011 KNOTT AVETELEPHONE:
(714) 821-4130
CITY:BUENA PARKSTATE: CAZIP CODE:
90620
CAPACITY:106CENSUS: 74DATE:
07/27/2022
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Danielle LuceroTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Residents are not properly fed while in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Kimberly Lyman made an unannounced visit for the purpose of delivering findings on the above allegation. LPA was greeted and granted entry into the facility by Business Office Manager Raul Pereira and explained the reason for the visit. Assistant Administrator Danielle Lucero was present as well.
During the course of the investigation, LPA toured the kitchen, interviewed staff and witness as well as reviewed and obtained pertinent documentation such as physician report and individual service plan. Regarding the allegation that residents are not properly fed while in care, the investigation revealed the following: Per physician report dated 09/03/2021, Resident 1 (R1) is diabetic. However there is not an order for a restricted diet and R1 confirms there is no current or prior order. R1's Individual Service Plan indicates a plan for the resident to be cognizant of eating habits and weight gain but has no parameters for specific food intake. R1 indicates the knowledge of proper diet but acknowledges not following the proper diet. Facility indicates the menu offers up food for the general population while keeping foods in mind for diabetic residents. Snacks offered between meals have diabetic options including sandwiches and no sugar choices. CONT ON LIC 9099C DATED 07/27/2022.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Alisa OrtizTELEPHONE: (714) 703-2855
LICENSING EVALUATOR NAME: Kimberly LymanTELEPHONE: (714) 795-1497
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20210712114808
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: HARVEST RETIREMENT
FACILITY NUMBER: 306005207
VISIT DATE: 07/27/2022
NARRATIVE
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LPA observed the menu posted with varied daily choices and R1 indicates there are choices that can be made off the menu. R1 states being monitored daily by a home health nurse for blood pressure and blood sugars. R1 is currently on injected insulin. Therefore, the allegations are deemed UNFOUNDED, meaning the allegation is false, could not have happened and/or is without a reasonable basis. Exit interview conducted and a copy of this report was left at the facility.
SUPERVISOR'S NAME: Alisa OrtizTELEPHONE: (714) 703-2855
LICENSING EVALUATOR NAME: Kimberly LymanTELEPHONE: (714) 795-1497
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2022
LIC9099 (FAS) - (06/04)
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