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13 | Licensing Program Analyst (LPA) Patricia Velazquez conducted an unannounced initial 10 day complaint visit to investigate the above allegation. LPA Velazquez met with General Manager (GM) Jill Johnson to discuss the allegation.
During today's visit LPA Velazquez reviewed resident, staff, and facility records. LPA Velazquez also conducted interviews with staff and residents. LPA Velazquez also conducted a partial tour of the physical plant with GM Johnson.
During the course of the investigation LPA reviewed facility, staff, and resident records. Records reviewed included resident and staff rosters, staff schedules, resident incident reports, physician's reports, admission agreements, capability evaluations, and progress reports. LPA Velazquez also conducted interviews with staff and residents who were not able to corroborate the above allegation. |