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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306005275
Report Date: 02/11/2022
Date Signed: 02/11/2022 02:43:12 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/03/2022 and conducted by Evaluator Patricia Velazquez
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20220203134704
FACILITY NAME:MERRILL GARDENS AT HUNTINGTON BEACHFACILITY NUMBER:
306005275
ADMINISTRATOR:JOHNSON, JILLFACILITY TYPE:
740
ADDRESS:17200 GOLDENWEST STTELEPHONE:
(714) 842-6569
CITY:HUNTINGTON BEACHSTATE: CAZIP CODE:
92647
CAPACITY:150CENSUS: 117DATE:
02/11/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Jill Johnson - General ManagerTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Resident in care was left unattended for an extended period of time
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Patricia Velazquez conducted an unannounced initial 10 day complaint visit to investigate the above allegation. LPA Velazquez met with General Manager (GM) Jill Johnson to discuss the allegation.

During today's visit LPA Velazquez reviewed resident, staff, and facility records. LPA Velazquez also conducted interviews with staff and residents. LPA Velazquez also conducted a partial tour of the physical plant with GM Johnson.

During the course of the investigation LPA reviewed facility, staff, and resident records. Records reviewed included resident and staff rosters, staff schedules, resident incident reports, physician's reports, admission agreements, capability evaluations, and progress reports. LPA Velazquez also conducted interviews with staff and residents who were not able to corroborate the above allegation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sheila SantosTELEPHONE: (713) 334-2062
LICENSING EVALUATOR NAME: Patricia VelazquezTELEPHONE: (949) 236-0556
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20220203134704
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: MERRILL GARDENS AT HUNTINGTON BEACH
FACILITY NUMBER: 306005275
VISIT DATE: 02/11/2022
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the following allegation: Resident in care was left unattended for an extended period of time is deemed unsubstantiated.



An exit interview was conducted with General Manager Jill Johnson. A copy of this report along with the LIC 811s were provided to General Manager Jill Johnson at the time of this visit.
SUPERVISOR'S NAME: Sheila SantosTELEPHONE: (713) 334-2062
LICENSING EVALUATOR NAME: Patricia VelazquezTELEPHONE: (949) 236-0556
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2