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13 | Licensing Program Analyst Michelle Reed arrived at the facility to deliver the findings of this complaint investigation. Upon arrival, LPA met with Administrator Monica Castillo. The complaint was investigated and consisted of interviews with the facility staff, Administrator and a review of Resident #1’s records. The following was determined:
Resident #1(R1) was admitted into the facility on 11/11/22. R1 admitted from the skilled nursing connected to the assisted living. R1 was admitted with Dementia, Cervical Disc Disorder and Malnutrition. R1 is non-ambulatory and needed assistance with all ADL’s. Resident began Home Health on 11/14/22 and Hospice care was discussed, however responsible party wanted to wait a couple of weeks.
On 11/25/22 R1 was sent to the hospital due to a change in condition by Home Health. R1 was admitted to the hospital for a high fever and UTI. Based upon interviews with staff and a review of R1’s records, this allegation is unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted and a copy of this report was provided to Monica Castillo.
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