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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306005466
Report Date: 01/04/2023
Date Signed: 01/04/2023 03:00:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/09/2022 and conducted by Evaluator Sean Haddad
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20221109130327
FACILITY NAME:MY DAY COUNTS - TRAINING ACTIVITY PROGRAMFACILITY NUMBER:
306005466
ADMINISTRATOR:BRITTAIN, KINSLEYFACILITY TYPE:
775
ADDRESS:227 W. CARL KARCHER WAYTELEPHONE:
(714) 744-5301
CITY:ANAHEIMSTATE: CAZIP CODE:
92801
CAPACITY:200CENSUS: 83DATE:
01/04/2023
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:Michael GallianoTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Facility staff do not adequately supervise clients to prevent consumption of alcohol during program
INVESTIGATION FINDINGS:
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This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of delivering findings for the investigation into the above identified complaint allegation. LPA met with President & CEO (CEO) Michael Galliano and explained the reason for today’s inspection.

The investigation into the allegation that facility staff do not adequately supervise clients to prevent consumption of alcohol during program revealed the following: During the course of the investigation, LPA inspected the facility, interviewed CEO, 5 staff, and 9 participants, and requested and reviewed copies of the participant roster, staff roster, attendance records, participant handbook, recent incident reports, and participant files.

It was reported that a participant brought an alcohol bottle to the program, passed it to other program participants who drank it, and that it took facility staff 30 minutes to notice the alcohol.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Armando J Lucero
LICENSING EVALUATOR NAME: Sean Haddad
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 22-AS-20221109130327
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: MY DAY COUNTS - TRAINING ACTIVITY PROGRAM
FACILITY NUMBER: 306005466
VISIT DATE: 01/04/2023
NARRATIVE
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LPA interviewed CEO and 5 staff who provided the following information: on 10/17/22, Participant #1 (P1) was found with a bottle of alcohol at the program; when the bottle was discovered, it was empty; staff did not see P1 or any other participant drink from the bottle; when asked, P1 stated they drank from the bottle during lunch and shared some with one other participant to try; P1 told staff they had brought the bottle from home and that it was half full when P1 brought it to the program; and after the incident a meeting was held with P1’s interdisciplinary team and P1 was removed from the program. LPA interviewed the staff who supervised P1’s group of participants and discovered the bottle who stated: they became suspicious when they saw P1 and another participant laughing and noticed a bulge in P1’s pocket; that prior to the discovery, there was nothing out of the ordinary that would have alerted staff to what was happening; that neither P1 nor any other participant appeared intoxicated that day; and that P1’s group of participants was being supervised with the proper staffing ratio of 6 participants to 1 staff. Per staff interviewed, the program does not provide food for participants. Instead, participants bring their own lunches from home, fast food restaurants and other restaurants, or purchase items from vending machines. Participants control what they bring to eat and drink, the food comes in a variety of homemade or commercial packaging, staff do not inspect the food or drinks, staff do not search participants or their bags, and participants eat independently. One staff interviewed stated that the alcohol bottle looked like a soft drink bottle that P1 could have obtained at a convenience store or vending machine. LPA inspected the facility and observed staff supervising participants in groups of 2 staff to 12 or fewer participants in small areas called classrooms while in larger common rooms staff were spread throughout the room supervising the participants in a ratio of 2 staff to 12 or fewer participants. LPA inspected the 2 lunch areas during lunch and observed sufficient staff spread throughout the areas supervising the participants. LPA reviewed the participant handbook which states that alcohol is not allowed. 9 out of 9 participants interviewed stated that they had not seen alcohol, vapes, or drugs at the program and that facility staff do a good job supervising and watching over the participants. While a participant did bring an alcohol bottle to the program, staff do not search participants’ bags or control what foods and drinks participants choose to bring and consume and the investigation did not reveal any lapses in care and supervision relating to this isolated incident.

Based on the information gathered during the investigation and review of all documents obtained, the Department is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated. An exit interview was conducted and a copy of this report was left at the facility.
SUPERVISORS NAME: Armando J Lucero
LICENSING EVALUATOR NAME: Sean Haddad
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4