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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306005483
Report Date: 07/20/2026
Date Signed: 07/20/2026 03:53:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/15/2023 and conducted by Evaluator Jenifer Tirre
COMPLAINT CONTROL NUMBER: 22-AS-20231115145313
FACILITY NAME:SUNSET VIEW SENIOR CARE AT LAUREL VIEWFACILITY NUMBER:
306005483
ADMINISTRATOR:ABRUDAN, ADRIANAFACILITY TYPE:
740
ADDRESS:18299 LAUREL VIEW DRIVETELEPHONE:
(714) 723-1635
CITY:YORBA LINDASTATE: CAZIP CODE:
92886
CAPACITY:6CENSUS: 6DATE:
07/20/2026
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Administrator Adriana AbrudanTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Staff forced residents to eat
Staff did not distribute residents medications as prescribed
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jenifer Tirre, met with Administrator Adriana Abrudan for the purpose of
delivering findings for the above allegations. The investigation consisted of observations, reviewed records and interviews conducted. On November 15, 2023, the Department received allegations that Staff forced residents to eat and Staff did not distribute residents medications as prescribed. The investigation was completed by the department and revealed the following:

Regarding allegation staff forced residents to eat:
Per record reviews Facility had five residents at initial start of investigation. Per Physicians reports four of five residents are able to feed themselves with no issues. Resident 1 requires assistance with feeding and is on a pureed diet. Per Staff interviews, Five of five staff stated they have never force feed residents. Per resident interviews, three of six residents stated they have no issues with eating and no issues with staff assisting with feeding.

CONTINUED ON 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lourdes Montoya
LICENSING EVALUATOR NAME: Jenifer Tirre
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20231115145313
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: SUNSET VIEW SENIOR CARE AT LAUREL VIEW
FACILITY NUMBER: 306005483
VISIT DATE: 07/20/2026
NARRATIVE
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Regarding Staff did not distribute residents medications as prescribed:
Per Observations of five resident medication review of bubble packs and log showed that meds were dispensed accordingly for the month. Per Interviews, staff stated that Administrator prepares medications for day and staff dispense accordingly. Per staff interviews three of five staff stated that they inform residents what medications they are taking when giving medications. Per resident interviews, three of Six residents stated that they receive medications daily and have no issues with medications that are dispensed.

Based on information gathered, the allegations staff forced residents to eat and staff did not distribute residents medications as prescribed was deemed UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur as reported.

An exit interview was conducted with Administrator Adriana Abrudan and copy of report was provided.
SUPERVISORS NAME: Lourdes Montoya
LICENSING EVALUATOR NAME: Jenifer Tirre
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2026
LIC9099 (FAS) - (06/04)
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