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13 | Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegation listed above. LPA met with Executive Director Mandy Taylor and explained the reason for the visit. The investigation into the allegation, Resident is not provided with a comfortable living accommodation, revealed the following. It was reported that Resident 1 (R1) did not have a comfortable living environment because of neighbors making loud noises which made it difficult for R1 to sleep. LPA interviewed the Executive Director who reported no complaints have been made regarding any resident not having a comfortable living accommodation or any unauthorized visitors harassing residents. LPA interviewed 3 neighbors of R1 who denied making any loud noises. LPA interviewed 3 staff members who reported no one has complained to them about loud noises or visitors. R1 declined to be interviewed. There is no evidence to support the allegation. Based on the evidence gathered the allegation is unsubstantiated, meaning that although the alleged violation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation occurred. An exit interview was conducted and a copy of the report provided. |