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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306005672
Report Date: 01/12/2023
Date Signed: 01/12/2023 11:03:57 AM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2020 and conducted by Evaluator Patricia Velazquez
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20201216095338
FACILITY NAME:WELLINGTON, THEFACILITY NUMBER:
306005672
ADMINISTRATOR:FAYE, SAMFACILITY TYPE:
740
ADDRESS:24903 MOULTON PARKWAYTELEPHONE:
(949) 458-2311
CITY:LAGUNA HILLSSTATE: CAZIP CODE:
92653
CAPACITY:160CENSUS: 123DATE:
01/12/2023
UNANNOUNCEDTIME BEGAN:
09:23 AM
MET WITH:Sam Faye - Executive DirectorTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Facility did not safeguard resident's medication
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Patricia Velazquez conducted an unannounced subsequent complaint visit to deliver the findings of the investigation into the above allegation. LPA Velazquez was allowed entry into the facility and met with Executive Director (ED) Sam Faye and explained the purpose of the visit.

On today’s visit LPA Velazquez conducted an interview with ED Faye. LPA Velazquez also requested facility and resident records. During the course of the investigation LPAs Joseph Alejandre and Patricia Velazquez conducted interviews with the complainant, residents, and staff. LPAs Alejandre and Velazquez also obtained facility, resident, and staff records. Records reviewed included Resident Admission Agreements, Physician Reports, Hospice Records, Medication Administration Records (MARs), Centrally Stored Medication and Destruction Records (CSMDRs), Resident Progress Notes, Individualized Service Plans, and Resident Summaries. The investigation revealed the following: Residents (R) #3 and #4 were admitted to the facility on
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Sheila SantosTELEPHONE: (713) 334-2062
LICENSING EVALUATOR NAME: Patricia VelazquezTELEPHONE: (949) 236-0556
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20201216095338
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: WELLINGTON, THE
FACILITY NUMBER: 306005672
VISIT DATE: 01/12/2023
NARRATIVE
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April 14, 2019. R3’s physician’s report with date of exam documented as February 4, 2019 indicated R3 could store and administer their own medications. R4’s physician’s report with date of exam documented as February 6, 2019 indicated R4 could store and administer their own medications. Facility records further indicated R3 and R4 were not receiving medication management services at the time of admission. R3 is alleged to have taken medication belonging to R4 at the time R3 and R4 were managing their own medications and not on medication management by the facility. Three of three individuals interviewed stated they never actually witnessed R3 consuming any of R4’s medication and could not corroborate the allegation. R3 further denied ever taking any of R4’s medications.

This agency has investigated the complaint and based on the above findings has determined the allegation: Facility did not safeguard resident's medication to be UNFOUNDED. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.


An exit interview was conducted with Executive Director Sam Faye and a copy of this report along with the LIC 811 was provided at the time of this visit.
SUPERVISOR'S NAME: Sheila SantosTELEPHONE: (713) 334-2062
LICENSING EVALUATOR NAME: Patricia VelazquezTELEPHONE: (949) 236-0556
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2