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25 | Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced subsequent visit. LPA was at the facility to conduct 10-day visit and to deliver findings of a previous complaint. LPA spoke with residents who reported the call system was not working. LPA pulled the call system cord at 5:50 pm in room 109, the unit blinked green, 15 minutes later no one had answered the call for assistance. LPA informed Khatera Bahadory and it was verified that the call system was not working for room 103 and 109. Once the cords were pulled no notification was sent to the computer at the front desk. Violations are being cited per California Code of Regulations, Title 22, Division 6, Chapter 8. An exit interview was conducted with Khatera Bahadory and a copy of this report along with citation and Appeal Rights (LIC 9058 01/16) was provided to Khatera Bahadory. |