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25 | On today's date, Licensing Program Analysts (LPAs) Rosie Quiroz and Dwayne Mason conducted this case management in conjunction to the 10 day visit for Complaint Control #:22-AS-20240201111153
LPAs met with Executive Director (ED) Christine Chon and discussed purpose of today's case management.
On or about 2:14pm, while LPAs toured Resident 1's (R1s) bedroom area, LPAs observed cracked ceiling with leak above (R1s) bed area. (R1) indicated "I told the staff about the cracked ceiling, my heater not working and my loose door, but they haven't done anything about it."
Today's observations conducted by LPAs were verified with (ED) Chon. (ED) Chon agreed to relocate (R1) to another bedroom.
Facility was provided with a Technical Violation LIC 9102 TV. An exit interview was conducted with (ED) Christine Chon, and a copy of this report and LIC 811-Confidential names were provided at exit. |