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13 | Licensing Program Analyst (LPA), Joseph Alejandre contacted the facility via telephone for the purpose of delivering the findings of the complaint investigation due to COVID-19 pre-cautionary measures. LPA Alejandre identified himself and discussed the findings with Administrator Paul Brown. In regards to the allegation; resident's (R1) wheelchair is in disrepair, the investigation revealed the following. R1's wheelchair broke because of it's age and normal use. Administrator was notified about the wheelchair and provided R1 with a working wheelchair and contacted the company that provided R1 with his wheelchair. Staff and R1 verified this. Staff and R1 both reported that the company could repair the wheelchair but it would be an out of pocket expense since the repair would not be covered by warranty or insurance. R1 and the facility both declined to pay for the wheelchair to be fixed. The facility assisted R1 in attempting to fix the wheelchair and provided R1 with a working wheelchair. The facility is not required to pay for R1's wheelchair repair. Therefore, the allegation is deemed UNFOUNDED, meaning the allegation is false could not have happened and/or is without a reasonable basis. An exit interview was conducted with the Administrator and LPA discussed and read this report.
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