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25 | Licensing Program Analyst (LPA) Kimberly Lyman made an unannounced case management visit to the facility to follow up on complaint visit 22-AS-20220411101642 conducted on 04/18/2022. LPA was greeted and granted entry into the facility by Caregiver Lilly Ramos and explained the reason for the visit. Administrator is not on-site during the visit. LPA spoke with Administrator Hundley via telephone during the visit.
During complaint visit on 04/18/2022, LPA requested documents pertaining to complaint 22-AS-20220411101642. Administrator agreed to furnish documents by 04/22/2022. LPA has not received the documents to date and LPA's phone calls have not been returned. Complaint documents are not available during the visit. Documents requested: Correspondence regarding social security payments, contact information for staff and hospice nurse as well as R1's complete file including admission agreement.
Please submit an LIC 500 to LPA by 05/06/2022.
Based on the observations made during today's visit, deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. This report was discussed with the facility representative and a copy was provided as well as appeal rights.
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