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25 | Acting Regional Manager (ARM), Alisa Ortiz, and Licensing Program Analyst (LPA) Kimberly Lyman, conducted an informal office meeting via teams application with Licensee Shahzad Khan and Business Partner/Consultant Adrienne Shelton, to discuss responsibilities of the Licensee and staffing issues.
ARM and LPA spoke with Khan & Shelton in regards to staffing issues and designation of responsibilities within the facility in response to an employee leaving the facility residents without supervision on the night of 08/17/2021. The employee left the facility without notifying the Administrator after the relieving staff member was a no-show and failed to call out. The residents were left alone in the facility without supervision from 10:50PM to 7AM. One of the residents is listed as a two person assist and only one person was scheduled per shift. According to Khan and Shelton, they are aware of the staffing issue and are working to fulfill staffing needs at the facility.
During today’s informal visit, ARM, LPA, Licensee Khan and Business Partner Shelton discussed the staffing plan for the next two weeks and that facility will retain a minimum of two staff for every shift. Licensee will provide the completed staffing schedule for the next two weeks by close of business today. Following the provided schedule the Licensee will provide a monthly staffing schedule to the Department until staffing concerns are resolved. The Licensee and Business Partner anticipate the staffing concerns should be resolved within four to six weeks time. In the interim the facility will utilize health care organizations to assist with staffing. The Licensee is in communication with at least two health care organizations at this time. The Licensee has scheduled an in service for staff from 8/20/2021 to 8/22/2021 in regards to the facility policy about call outs as well as the need to remain on shift until a reliever is present.
This report was discussed with Licensee Khan and Business Partner Shelton. A copy of this report was provided to Licensee Khan. |