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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306005813
Report Date: 06/10/2024
Date Signed: 06/10/2024 01:53:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/06/2024 and conducted by Evaluator Kevin Saborit-Guasch
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20240606120535
FACILITY NAME:A MISSION FOR MICHAELFACILITY NUMBER:
306005813
ADMINISTRATOR:WILLIAM MARAFACILITY TYPE:
772
ADDRESS:26972 VIA BANDERASTELEPHONE:
(949) 313-7444
CITY:SAN JUAN CAPISTRANOSTATE: CAZIP CODE:
92675
CAPACITY:6CENSUS: 4DATE:
06/10/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Lauren Grizzle, Program Manager
Christina Kayanan, Executive Director
Marissa Mara, Operations Manager
TIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Client file records are missing and/or incomplete
INVESTIGATION FINDINGS:
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On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of conducting an initial investigation into the allegation listed above. LPA was greeted and granted entry by the direct service provider present. Program Manager Lauren Grizzle was notified of the visit via telephone and arrived later to assist along with Christina Kayanan, Executive Director and Marissa Mara, Operations Manager.

During the visit, LPA requested, obtained and reviewed client records for all clients present and/or discharged during the month of May 2024. Records were reviewed to include all the necessary components listed in Section 81070 of Title 22 of the California Code of Regulations.

CONTINUED ON FORM LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Kevin Saborit-Guasch
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20240606120535
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: A MISSION FOR MICHAEL
FACILITY NUMBER: 306005813
VISIT DATE: 06/10/2024
NARRATIVE
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CONTINUED FROM FORM LIC9099
All records reviewed on the facility's electronic records platform were verified to include all necessary elements of documentation such as the name of client, birthdate, sex, Last known address, Date of admission, Name, address, and telephone number of the client's authorized representative(s), if any, a signed copy of the admission agreement (...), name, address and telephone number of the client's physician and dentist, and other medical and mental health providers, if any, Medical assessment, including ambulatory status, as specified in Section 81069, Record of any illness or injury requiring treatment by a physician or dentist and for which the facility provided assistance to the client in meeting his/her necessary medical and dental needs, Record of current medications, including the name of the prescribing physician, and instructions, if any, regarding control and custody of medications, documentation of any Restricted Health Condition Care Plan, if required for the client (...), a functional assessment (...), religious preference, and name and address of clergyman or religious advisor, if any, needs and services plan and any modifications thereto, (...), an account of the client's cash resources, personal property, and valuables entrusted (...) as well as the date of termination of services.

As a result, the allegation that Client file records are missing and/or incomplete is found to be Unsubstantiated, meaning that Although the allegation(s) may have happened or is valid; there is not a preponderance of evidence to prove that the alleged violation did or did not occur.

An exit interview was conducted and a copy of this report was provided to a facility representative.
SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Kevin Saborit-Guasch
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2024
LIC9099 (FAS) - (06/04)
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