306005813-4-7-2026-22-AS-APAO-DT46H6-20260412204900

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 306005813
Report Date: 04/07/2026
Date Signed: 04/07/2026 01:49:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2025 and conducted by Evaluator Brandon Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 22-AS-20250407123357

FACILITY NAME:	A MISSION FOR MICHAEL		FACILITY NUMBER:	306005813
ADMINISTRATOR:	WILLIAM MARA		FACILITY TYPE:	772
ADDRESS:	26972 VIA BANDERAS		TELEPHONE:	(949) 313-7444
CITY:	SAN JUAN CAPISTRANO	STATE: CA	ZIP CODE:	92675
CAPACITY:	6	CENSUS: 6	DATE:	04/07/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Clinical Director Eric Schlothan Program Director Axel Vargas		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Staff engaged in a verbal altercation with client in the presence of other clients.
Staff did not ensure client attended mental health appointments.
Staff did not ensure client was provided a clean mattress.

INVESTIGATION FINDINGS:

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On April 7, 2026, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to continue the investigation into the allegations listed above and to deliver the complaint findings. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Clinical Director Eric Schlothan and Program Director Axel Vargas were notified via telephone and later arrived to assist with the inspection.

During the course of the investigation, the Department interviewed clients, interviewed staff, reviewed and obtained pertinent documents for this complaint. Regarding the allegation, staff engaged in a verbal altercation with client in the presence of other clients, the following has been concluded: It was alleged that Staff #1 (S1) engaged in a verbal altercation with Client #1 (C1) in the presence of other clients. The Department was unable to conduct an interview with C1, due to C1 moving out of the facility on April 9, 2025. CONTINUED ON LIC9099-C

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Brandon Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 22-AS-20250407123357

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: A MISSION FOR MICHAEL	FACILITY NUMBER: 306005813
	VISIT DATE: 04/07/2026

NARRATIVE

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The Department was also unable to conduct an interview with S1, due to S1 ending her employment with the facility on March 28, 2025. The Department conducted four staff interviews. Four out of the four staff interviewed denied the allegation. The Department attempted to conduct six clients interviews. Three out of the six clients declined to be interviewed. The remaining three clients denied the allegation and reported that they have not been in any altercations with staff.

Regarding the allegation, staff did not ensure client attended mental health appointments, the following has been concluded: It was alleged that staff did not ensure C1 attended mental health appointments. The Department was unable to conduct an interview with C1, due to C1 moving out of the facility on April 9, 2025. The Department conducted four staff interviews. Four out of the four staff interviewed denied the allegation. The Department attempted to conduct six clients interviews. Three out of the six clients declined to be interviewed. The remaining three clients denied the allegation.

Regarding the allegation, staff did not ensure client was provided a clean mattress, the following has been concluded: It was alleged that staff did not ensure C1 was provided a clean mattress. The Department was unable to conduct an interview with C1, due to C1 moving out of the facility on April 9, 2025. The Department conducted four staff interviews. Four out of the four staff interviewed denied the allegation. The Department attempted to conduct six clients interviews. Three out of the six clients declined to be interviewed. The remaining three clients denied the allegation and stated that they were provided a clean mattress upon their admission to the facility. The Department also inspected the mattress for each client at the facility. The Department observed each mattress to be clean, free of any odors, and in good repair.

Based on the information gathered during the investigation, the Department is unable to ascertain if the allegations occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violations occurred; therefore, the three allegations are deemed Unsubstantiated. An exit interview was conducted with Clinical Director Eric Schlothan and Program Director Axel Vargas. A copy of the report was provided at time of visit.

SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Brandon Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2026

LIC9099 (FAS) - (06/04)

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