| Licensing Program Analyst (LPA) Jerome Haley conducted an unannounced case management visit to issue citations for deficiencies observed during unannounced visits made to the facility while investigating complaint control # 22-AS-20240909112643.
On Tuesday, September 17, 2024:
At 1:21pm, LPA Haley observed several trash cans in the hallway on the second floor. After speaking with two different staff members, it was confirmed pipes are leaking due to a plumbing issue that was resolved in the summer of 2023, and have been leaking for a while. Photos were taken.
At 4:25pm, LPA Haley observed the pull cord in the bathroom on the second floor in disrepair and nonfunctional. Photos were taken.
During today’s unannounced visit, while investigating complaint control number # 22-AS-20241205102328, while making observations in resident room number 332A, the room temperature was below regulation guidelines. One of the residents was observed in his room on the bed with a jacket on. The resident responded with I’m cold when asked how they were doing. LPA Haley observed the thermostat and it was covered with a plastic case. A key is needed to adjust the temperature. Photos were taken.
Towards the end of the unannounced visit LPA discovered 2 of 4 facility washer machines are in disrepair. Photos were taken.
As a result of today’s Case Management visit and observations made during the two unannounced visits, deficiencies will be cited per California Code of Regulation Title 22.
An exit interview was conducted, and a copy of this report, LIC809D, and appeal rights were provided.
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