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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306006005
Report Date: 04/28/2022
Date Signed: 04/28/2022 02:28:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2022 and conducted by Evaluator Jenifer Tirre
COMPLAINT CONTROL NUMBER: 22-AS-20220128085911
FACILITY NAME:OAKMONT OF HUNTINGTON BEACHFACILITY NUMBER:
306006005
ADMINISTRATOR:YOUNAN, HEATHERFACILITY TYPE:
740
ADDRESS:18922 DELAWARE STREETTELEPHONE:
(657) 204-4600
CITY:HUNTINGTON BEACHSTATE: CAZIP CODE:
92648
CAPACITY:111CENSUS: 69DATE:
04/28/2022
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Executive Director, Sandra Acosta Louer and Health Services Director Edith RamirezTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Resident sustained fracture while in care.
Resident sustained injury while in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jenifer Tirre met with Executive Director Sandra Acosta-Louer and Health Services Director Edith Ramirez for the purpose of delivering the findings for the above allegations. The investigation consisted of interviews conducted and medical records obtained. On 1/28/2022, the Department received allegations that resident sustained fracture while in care and Resident sustained injury while in care. The investigation was completed by the Department and revealed the following:

On January 26, 2022, around 6:50AM, Resident (R1) was found wrapped inside of their blanket on the floor of their bedroom between the wall and bed. Two out of eight staff interviewed had observed R1 with dried vomit and blood located on their face, clothing and wall. Staff reported observing black teeth, dried blood & vomit on R1’s chest and floor. Staff indicated that blood was dark in color and believed the blood to not be fresh. Interviews conducted reported that R1 was still breathing when found on the floor. Staff called for paramedics and R1 was transported to hospital. R1’s family representative was notified of incident.
CONTINUED ON 812C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Alisa OrtizTELEPHONE: (714) 703-2855
LICENSING EVALUATOR NAME: Jenifer TirreTELEPHONE: (714) 703-2840
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20220128085911
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: OAKMONT OF HUNTINGTON BEACH
FACILITY NUMBER: 306006005
VISIT DATE: 04/28/2022
NARRATIVE
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Huntington Beach Fire Department EMS Personnel Medical Records dated 1/26/22 noted R1 was not alert and/or oriented and had what appeared to be old bruising around both eyes and nose. R1 also had redness around their neck and dried vomit around their mouth. EMS was unable to obtain a stroke neuro assessment due to R1’s mental status which staff noted was normal for R1. Upon arrival to the Emergency Room, R1 was believed to have had a possible stroke while in the ER. Radiology notes indicated no CT evidence of intracranial hemorrhage. Hoag Hospital Newport Beach Medical records from 1/26/2022 to 2/2/2022 revealed R1 sustained a dislocated right shoulder and fractured humerus and bruising to the face. Medical records indicated dark vomit is related to patient’s esophagitis. R1 underwent surgery while at the hospital to reset shoulder before returning to the facility.

Of the interviews conducted with staff, five of eight staff reported that fall risk residents are checked every hour while other residents are checked every 2 hours. Five of eight staff reported that before the unwitnessed fall, R1 was not a at fall risk; very mobile; and required little assistance. Staff also claimed that R1 had the same daily routine and was punctual for meals and ambulated with their walker with minimal assistance. Per review of Medical care notes dated from 11/6/21 to 1/18/22 R1’s physician made no observations of R1 to be a fall risk.

Although there were no logs to validate checks, interviews with staff revealed that R1 was checked on every 2 hours. Prior to being discovered on the floor at 6:50AM, staff reported R1 was last checked at 5:00 AM that same morning and appeared fine.

Interviews with R1’s responsible party reported that they visited R1 daily and felt comfortable with facility and staff. R1’s family had no concerns or fears about R1 returning to facility. Due to underlying medical diagnoses, R1 is unable to verbally communicate what happened.

Although R1 sustained a fracture while in care along with other injuries, the evidence does not support that fracture sustained was due to a result of neglect and/or lack of care and supervision. Therefore, based off information obtained and interviews conducted the allegations Resident sustained fracture while in care and Resident sustained injury while in care are deemed UNSUBSTANTIATED. Although the allegations may have happened or is valid there is no preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted with Executive Director Sandra and Health Services Director and a copy of report along with LIC 811 confidential names list was provided.

SUPERVISOR'S NAME: Alisa OrtizTELEPHONE: (714) 703-2855
LICENSING EVALUATOR NAME: Jenifer TirreTELEPHONE: (714) 703-2840
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2