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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306006040
Report Date: 11/01/2022
Date Signed: 11/01/2022 03:42:30 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/17/2022 and conducted by Evaluator Michelle Reed
COMPLAINT CONTROL NUMBER: 22-AS-20220817101613
FACILITY NAME:CLEARWATER AT NORTH TUSTINFACILITY NUMBER:
306006040
ADMINISTRATOR:JENNIFER KORNMANNFACILITY TYPE:
740
ADDRESS:11901 & 11905 NEWPORT AVENUETELEPHONE:
(714) 656-9200
CITY:SANTA ANASTATE: CAZIP CODE:
92705
CAPACITY:124CENSUS: 89DATE:
11/01/2022
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Jennifer KornmannTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
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9
Resident wandered away from facility twice due to lack of supervision
INVESTIGATION FINDINGS:
1
2
3
4
5
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9
10
11
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13
Licensing Program Analyst (LPA), Michelle Reed made an unannounced visit to the facility for the purpose of presenting the findings of this complaint investigation. Upon arrival, LPA met with Administrator Jennifer Kornmann. The complaint was investigated and consisted of interviews with the facility staff, Administrator and witnesses. The following was determined:

Anonymous Complainant alleges that unknown resident wandered away from the facility twice. No dates or times were provided as to when the alleged incidents took place. The facility was cited prior for elopements. It is unknown if this allegation is the same incidents.

This agency has investigated this complaint alleging that a resident wandered away due to lack of supervision from staff. We have found that the complaint is unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.An exit interview was conducted and a copy of this report was provided to Administrator Jennifer Kornmann.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Sheila SantosTELEPHONE: (714) 703-2857
LICENSING EVALUATOR NAME: Michelle ReedTELEPHONE: (714) 743-4958
LICENSING EVALUATOR SIGNATURE:

DATE: 11/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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