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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306006043
Report Date: 11/20/2025
Date Signed: 11/20/2025 09:26:12 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2025 and conducted by Evaluator Claudia Gutierrez
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20251114132134
FACILITY NAME:C-P RESIDENTIAL HOMESFACILITY NUMBER:
306006043
ADMINISTRATOR:PEREZ, CELIAFACILITY TYPE:
735
ADDRESS:894 SOUTH BARNETT ST.TELEPHONE:
(714) 519-4239
CITY:ANAHEIMSTATE: CAZIP CODE:
92805
CAPACITY:4CENSUS: 4DATE:
11/20/2025
UNANNOUNCEDTIME BEGAN:
08:10 AM
MET WITH:Anamarie SantosTIME COMPLETED:
09:40 AM
ALLEGATION(S):
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Surveillance cameras have audio.
INVESTIGATION FINDINGS:
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An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) Claudia Gutierrez. LPA met with Assistant Administrator (AAD) Anamarie Santos and discussed the purpose of the inspection.

Interviews were conducted with three facility clients and two staff. One of three clients stated that surveillance cameras do not have audio. Two of three clients stated they did not know if surveillance cameras had audio. During their interview, two of two staff confirmed the surveillance cameras do have audio.

Based on staff interviews, the preponderance of evidence standard has been met; therefore, the above allegation is found to be substantiated. Deficiencies are being cited per Title 22 Division 6 of the California Code of regulations. (See LIC9099-D). An exit interview was conducted and a copy of this report, and appeal rights were left at the facility.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Armando J Lucero
LICENSING EVALUATOR NAME: Claudia Gutierrez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20251114132134
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868

FACILITY NAME: C-P RESIDENTIAL HOMES
FACILITY NUMBER: 306006043
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/20/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/19/2025
Section Cited
CCR
80072(a)(1)
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80072 Personal Rights (a)... each client shall have personal rights which include... (1) To be accorded dignity in his/her personal relationships with staff and other persons.

This requirement is not met as evidenced by:
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AD stated surveillance cameras will no longer have live audio feed and proof will be provided to LPA via email by POC date.
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Based on staff interviews, the Licensee did not comply with the section cited above as surveillance cameras in the facility have audio, which poses a potential personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Armando J Lucero
LICENSING EVALUATOR NAME: Claudia Gutierrez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2