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25 | LIceninsg Program Analyst (LPA) Claudia Gutierrez made an unannounced case management visit to follow-up on incident report regarding Client 1 (C1). LPA was greeted and granted entry by Staff Tina Huang. LPA met with Quality Assurance (QA) Michelle Mariscal and the purpose of the visit was discussed.
Per incident report, on 5/26/23, C1 requested to be discharged and transportation via Uber was pending facility approval. C1 did not want to comply with facility policies and procedures for discharge and decided to leave facility on foot. At the time of the incident, LPA spoke with Administrator (AD) Lisa Samaan who stated C1 took all their belongings except for their medications because they refused. Per AD, C1 also refused to list an emergency contact. Due to C1 refusing to follow facility exit protocol and procedure, a missing person’s report was filed with the Tustin Police Department.
During today’s visit LPA spoke with Staff 1 (S1) who was present during incident, and they confirmed C1 expressed their desire to discharge on 5/26/23 and their therapist was contacted. Therapist met with C1 and was present for C1’s departure. LPA obtained copies of Staff Communication Log dated 5/26/23 and C1's therapist contact information. QA confirmed they would notify the Department regarding updates from Tustin Police Department.
Based on the observations made during today’s visit, no deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted, and a copy of this report was left at the facility. |